Customer Service / Experience Features

8 strategies to increase pizza sales

by Mandy Wolf Detwiler — Editor, Connect Media

Pizza is a competitive business. Leveraging just one of these eight tips might increase a pizzeria's sales.

Chevy Chase Pizza Co on verge of greatness

by Mandy Wolf Detwiler — Editor, Connect Media

Glenn Milano makes pizzas by hand, freezes them and sells them at market. Now he's ready to take the next step by opening a manufacturing plant and pizzeria of…

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ICX Summit: Customer feedback paramount to brands' success

by Mandy Wolf Detwiler — Editor, Connect Media

Customer feedback is crucial for retail and restaurant success, driving improvements in products and services based on customer preferences. Learn innovative…

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ICX Summit: Brand leaders to share e-commerce excellence insight

by Mandy Wolf Detwiler — Editor, Connect Media

E-commerce leaders will discuss creating seamless customer experiences at the upcoming Interactive Customer Experience Summit being held in Charlotte, North…

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Marco's Pizza CDO discusses new prototype, brand platform

by Mandy Wolf Detwiler — Editor, Connect Media

Marco's Pizza introduced a new store design in the Boise, Idaho market, incorporating data-driven decisions, a modern atmosphere and cutting-edge technology to…

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Tailgate Brewery proves pizza belongs with beer

by Mandy Wolf Detwiler — Editor, Connect Media

TailGate Brewery in Nashville is paving the way for pizza and beer. The brewery has 30 signature beers on tap and makes pizza from scratch.

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How pizza drive-thrus can help pizzerias thrive

by Mandy Wolf Detwiler — Editor, Connect Media

Pizza drive-thrus can help restaurants improve order accuracy and increase overall sales.

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Blaze Pizza refires brand with new menu, sense of purpose

by Mandy Wolf Detwiler — Editor, Connect Media

Blaze Pizza has refired its brand with 14 new menu items and a new logo.

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Your Pie commits to creative menu, customer service

by Mandy Wolf Detwiler — Editor, Connect Media

Georgia-based Your Pie thrives on its franchisees, its commitment to creativity and its focus on training.

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How to open a pizza shop in 6 easy steps

by Mandy Wolf Detwiler — Editor, Connect Media

Opening a pizza shop will have its ups and downs. Consider these six tips before you get started.

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Thompson Hospitality Group operates Wiseguy Pizza with finesse, tight operations

by Mandy Wolf Detwiler — Editor, Connect Media

Wiseguy Pizza, which has eight units, is under the helm of Thompson Hospitality Group. When Thompson took over the company, it left the great pizza recipe…

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People, passion make Farrelli’s Pizza a Northwestern favorite

by Mandy Wolf Detwiler — Editor, Connect Media

Farrelli's Pizza in Northwestern Washington focuses on hiring people who will create experiences for the brand's guests. With award-winning pizza and tight…

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LaRosa's Pizzeria reduces friction with tech, solidifies operations

by Mandy Wolf Detwiler — Editor, Connect Media

Cincinnati-based LaRosa's Pizzeria has 64 units across Ohio, Kentucky and Indiana. The brand relies on technology to reduce friction and has its operations…

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Uncle Joe’s Famous Pizzeria growing through acquisitions

by Mandy Wolf Detwiler — Editor, Connect Media

Uncle Joe's Famous Pizzeria was purchased by Scott and Tana Gerber in 2023. The brand is growing by acquiring pizzerias whose owners are looking to retire or…

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Long John Silver’s, Blaze Pizza, Slim Chickens execs talk expansion, real estate

by Mandy Wolf Detwiler — Editor, Connect Media

Restaurants executives from Long John SIlver's, Moxie, Slim Chickens and Blaze Pizza talked about expansion and the state of restaurant real estate at the…

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Pizza Factory's culture, ethos builds solid company with individuality

by Mandy Wolf Detwiler — Editor, Connect Media

Pizza Factory owner and franchisee Mary Jane Riva shares insight on menu strategy and store models.

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TikTok a powerful call-to-action tool for restaurant operators

by Mandy Wolf Detwiler — Editor, Connect Media

Three TikTok experts led a panel discussion on using the social media platform at the Restaurant Franchising and Innovation Summit in Kansas City.

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Slice House by Tony Gemignani takes top honors at Pizza Marketplace Top 100 Movers & Shakers event

by Mandy Wolf Detwiler — Editor, Connect Media

Slice House has awarded over 139 franchise agreements since the brand began franchising last year.

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Pizzeria da Laura owner's dream a long time coming

by Mandy Wolf Detwiler — Editor, Connect Media

Laura Meyer opened Pizzeria da Laura last year. Customers don't realize there's a real face behind the company, so connecting with her patrons is paramount.

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Marco's Pizza franchisees lean into culture, training

by Mandy Wolf Detwiler — Editor, Connect Media

Brandon Hudson and Damion Mason fell in love with Marco's Pizza and have since opened seven units in Virginia.

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