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A veteran restaurant industry leader on why restaurant strategy today focuses on finding and keeping creative workers over and above just about everything else.

Food Online Ordering Systems integrates with Epson's printer for online ordering solution, including self-order kiosk

Food Online Ordering Systems, a provider of custom, in-house online ordering solutions for restaurants, has certified Epson America, Inc.'s latest product addition, the OmniLink TM-T88VI-i intelligent POS printer, to provide a seamless online ordering experience for brands across all locations...

Elo teams with Star Micronics to bolster POS

Star Micronics, a provider of point of sale and proof of transaction technology, has partnered with Elo, a supplier of touchscreen solutions, to provide a new hardware bundle for point of sale, according to a press release. This solution combines...

Rosati's pizza chain co-founder dies at 88

One of three brothers to found Rosati's has died. Alfred Rosati, 88, who helped launch the chain's first locations in the Chicago suburbs in 1964, died April 27,207,  according to the Daily Herald.  The chain's first Chicago-area location grew to a national system, beginning in the 1970s.

Papa Murphy's tests the delivery waters via Amazon Prime

Seven Papa Murphy outlets in Oregon are testing delivery of the chain's take-and-bake products with Amazon Prime members in Portland and Seattle, according to a news release. "Our product is uniquely suited for delivery because, unlike a cooked pizza, it...

Restaurant AI study gathers guest experience data

SYNQ3 Restaurant Solutions recently announced the results of a test of AI automated speech recognition technology, VIA Analytics. The test monitored restaurant calls to P.F.

Papa John's turns to antiquity to meet latest pizza trend

Sorghum, teff, amaranth and quinoa are all grains used in antiquity. But the food service industry is embracing them as among the trendiest edibles going — one reason that Papa John's is using those four grains in its new gluten-free pizza crust now testing in five large U.S.

Yelp's restaurant review data gets much easier to use

Restaurant social media managers at the Restaurant Franchising and Innovation Summit in Dallas last month clearly identified Yelp as the go-to source of customer opinion. And the good news this week is that Yelp has now made its data more...

Study: Many consumers lukewarm on restaurant tech, loyalty programs

The new trends survey from AlixPartners provides some significant surprises concerning consumers' views of restaurant technology, loyalty programs, third-party delivery services and menu prices.

Operators and vendors join forces to set supply chain best practices

Foodservice supply chain company, HAVI, has joined with the International Foodservice Manufacturers Association, food industry consultants at Kinetic12 and research company, Datassential to help develop what a news release said will be the first set of supply chain best practices...

Study: Wanderlust is stealing restaurant dollars

Consumers' love of travel is slicing into the food service sector's pie, potentially creating a defining moment for the restaurant industry.

Mergin' and movin' out in the pizza universe

Four pizza brands are planning additions to their worldwide restaurant system pies this spring, along with two other brands who are set to merge.

New tech finds, funnels real-time restaurants digital sign content

Allure is debuting an advanced content automation technology for digital signs and other devices used in the fast food and fast casual sectors.

2 pizza brands 'lightening up' spring menus

Both Mod Pizza and Blaze are taking decidedly "lighter touches" with their spring offerings, adding a few veggies to star on their menus. At Mod Pizza it's that 'spear of springtime,' asparagus, that steals the show on the chain's Crosby...

Study: UK restaurateurs need to improve customer experience

U.K. restaurateurs and retailers are not providing a rewarding customer experience despite the fact that consumers are more likely to buy if they have a positive customer experience interaction, according to an Eptica study. Just 7.5 percent of companies respond...

5 pizza brands explore new territories

Pizza's worldwide appeal needs no further proof than the weekly parade of pizza restaurant opening announcements. In fact, at least five established brands have announced expansions over the last week or so, beginning with Grimaldi's plan to open five sites...

Study: Consumers receptive to chatbots

A majority of consumers are comfortable talking with a chatbot yet only a fraction have engaged with one, according to the 2017 Mobile Consumer Report from Vibes. In addition to under-indexed chatbot use, Vibess fourth annual Mobile Consumer Report uncovered...

Blaze Pizza 'Keepin It Real' in 2017

Blaze Pizza won't have any artificial additives in its menu items as part of its "Keepin' It Real" initiative, which also encourages guests to commit to keeping it real this year, thus unlocking a free Blaze pizza promotion, according to...

Pupatella expands with four Virginia locations

Franchisee Zeeshan Kaba has signed a deal with Pupatella, a Neapolitan pizza concept, to open four locations in Richmond, Virginia, according to a press release. "We're excited to welcome Zeeshan and his team into the Pupatella family," Enzo Algarme, Pupatella's...

3 pizza concepts adopt Punchh platform

Punchh, a restaurant technology platform, added MOD Pizza, Pizza Inn and PizzaRev in the second half of 2016, according to a press release. The concepts join 75 restaurant chains including Pieology, Smashburger, Moe's Southwest Grill and TGI Fridays. "We believe...

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