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Technology and the Restaurant Industry have always gone hand in hand. From downloadable apps to inventory management software that works to ensure your restaurant never runs out of supplies. A perfect example of that can be seen in mobile point of sale (POS) software and hardware.
Like any other industry, restaurants are under relentless pressure to satisfy the soaring expectations of consumers, who are keen on more personalization and convenience. It's especially difficult in the age of the digital native where quicker, easier and more customized…
Tuesday, Pizza Marketplace told you about Domino's use of AI to boost the customer experience. Today, we break down what restaurateurs can take away from the pizza giant's experience to help improve their brands.
The final year of the 2010s had Pizza Marketplace readers looking back nearly a century to learn about restoring historic buildings for pizzerias, as well as into one possible pizza future where pie assembly is managed by artificial intelligence via an automated pizza assembly line.
This month's Pizza Puzzler focuses on a question many brand leaders are mulling over at this hour, "How should I change my brand in the coming year for maximum business benefit?" In this two-part "Pizza Puzzler," restaurant industry trend predictors, brand leaders and professional organizations give their best informed guesses for the year ahead.
What are the key success factors of the best restaurant brands? Join this Sept. 10 webinar to find out what owners, operators, staff and customers say are the key components of industry leaders' success strategies.
As the oft-referred to 'dog days of August' wrapped up last week, pizza restaurateurs got a bone in the form of lower overall commodity prices and higher stock values as investors showed confidence in the sector after Q2 financials were all reported.
Digital presence is everything today, but too many brands are unwittingly diverting sales to third-parties thanks to a cluttered digital path that drags the brand itself way down in search results. Start taking better care of that integral online path to your brand today, with these ideas.
Customers often complain about failed or unsatisfactory deliveries from third party deliveries. And the sad fact is that though your brand had little involvement in that customer experience, your brand is what will ultimately get the blame instead of that third-party provider app that actually executed the inadequate service.
Increasing demand for delivery and decreasing customer tolerance for waiting mean that pizza brands must absolutely have an online ordering portal today and ensure it works quickly and easily. Here are some things pizza leaders can do now to make sure those essentials are in place.
Delivery-heavy pizza brands today depend heavily on all sorts of restaurant tech, but one restaurant designer wants brand leaders to approach their accommodation for such technology with a healthy dose of caution that it doesn't wash away your brand's customer experience.
Pizzerias have long been players in the delivery game, but Amazon's model of how that delivery happens, along with Uber's model of who does it, has changed the rules of the game today. Survival in this competitive sector now means playing by those new rules.
Pizza customers are a finicky bunch, with some seeking a nice dine-in experience, others insisting on delivered pies and still more who want to pick up their food and go. Rave Restaurant Group and its assortment of pizza brands manages to deliver on all three expectations, according to President Bob Bafundo, but it's never easy.
Innovative approaches to pizza brand problems, pie flavor trends and, of course, the ubiquitous soap opera-in-a-pizza-box, Papa John's, were the leading subjects in 2018 for this site's readers and pizza brand leaders.