Restaurant industry upbeat for 2017; big year for digital marketing

This year promises to be a lucrative one for the restaurant industry, according to the Toast Restaurant POS "Restaurant Success in 2017 Industry Report," which takes an inside look at restaurant owners' strategies for this year. Toast compiled data from...

Study: Consumers receptive to chatbots

A majority of consumers are comfortable talking with a chatbot yet only a fraction have engaged with one, according to the 2017 Mobile Consumer Report from Vibes. In addition to under-indexed chatbot use, Vibess fourth annual Mobile Consumer Report uncovered...

Company launches platform to lower costs of mobile-ordering deployments

Avanti, the company that provided Subway with its mobile-ordering platform, has made it possible for smaller chains to use the same type of system since it launched it as a cloud-based platform, according to a news release. Avanti's system at...

Papa John's enhances digital ordering with PayPal, Papa Track

Papa John's International has enhanced its digital ordering process by adding PayPal as a payments option and introducing Papa Track. This tracker is designed to allow customers to examine the pizza-making process from the oven to delivery, according to a...

Caviar now available for curbside pickup

Meal ordering platform, Caviar, has added curbside pickup for those wishing to order ahead, skip the line and quickly retrieve their favorite restaurant offerings, according to a news release. Caviar provides service to 3,000 restaurants across the U.S., but its...

Chowly integrates online ordering, POS systems

Chowly is partnering with MICROS Retail Systems to integrate all third-party online ordering systems into POS systems for MICROS clients, according to a press release. "We take great pride in being able to resolve such a growing pain point for...

Amazon expands food delivery service

Washington, D.C. Amazon Prime members can now get deliveries from 150 restaurants, including Osteria Morini, Bolt Burgers, Pizza Mart and Maketto, according to a press release. "Who doesn't love being a Prime member and all the benefits that come with it?" Jesse Hiney, general manager of Osteria Morini DC, said in the release.

Donatos debuts iOS app

It only takes three taps to reorder from Donatos Pizza via its new mobile iOS app, now available on all Apple devices, according to a press release. "As consumers continue to shift toward mobile devices for online ordering, we want to make sure our ordering capabilities meet them where they are," Donatos CEO Tom Krouse said in the release.

'OK, Google, talk to Domino's:' Google ordering begins

Domino's Pizza today launched ordering via Google Home, its fifth AnyWare ordering capability addition this year, a news release stated. "We're proud to once again be the first in our industry, even among the first in e-commerce, to offer ordering...

Fishbowl, Olo integrating to allow operators to leverage online ordering data for better customer engagement

Fishbowl and Olo are integrating their platforms to allow restaurant operators to leverage online ordering data as a source for identifying customers and transactions.The partnership should also help operators create better engagement and increase repeat visits and sales, according to...

Free pizza for Visa Checkout users at Papa John's

NFL sponsors, Papa John’s and Visa, have announced a partnership that makes Visa Checkout available for Papa John’s purchases. The brands are kicking off the partnership by offering customers a free large single-topping pizza with their next purchase when they...

PizzaRev rolls out mobile app

PizzaRev has partnered with Punchh platform to launch its mobile app. Upon downloading, members will receive a free pizza or entree salad. The app features "Rev Rewards" loyalty program as well as online ordering and mobile pay. "Our commitment to...

Olo Dispatch covers nation, half of US population

Digital ordering service provider Olo has announced that its year-old Dispatch delivery service now covers all of the U.S. and half of the nation's population, according to a press release. The service allows customers to visit restaurants’ existing digital ordering...

Toast, Chowly debut POS integration for third-party ordering

Toast and Chowly are partnering to integrate third-party online ordering systems into POS software, according to a news release. As most restaurateurs already know, third-party online ordering has created some manpower problems, since orders typically come in via fax or other means that necessitate order re-entry into the resetaurant's POS system.

Houston residents get one-hour Prime Restaurants delivery

Houston-area Amazon Prime members can now get food delivered in an hour from a large assortment of restaurants in the Texas city. Houston subscribers to the service can use the Prime Now website to view participating restaurants and menus, as...

Technomic report says customers blame restaurants for third-party delivery service failures

Technomic Inc. found that 76 percent of consumers polled hold restaurants responsible for all errors on online portals and delivery services.

ChowNow/Google partnership may be match made in heaven for restaurants

The ordering and marketing restaurant platform ChowNow is partnering with Google to allow customers to order straight from a restaurant's online business profile. This translates to more than 5,000 restaurant clients who will now be able to tap into mobile...

Free webinar: How to Create Loyal Guest Behavior

Restaurant chains across the country are continuing to build and execute loyalty programs that provide immediate and sustainable results. Loyal customers have the power to revive stagnant brands and help industry leaders remain competitive, which is particularly important in an...

NRA: Restaurateurs want technology without headaches

Only 12 percent of restaurant operators consider themselves to be cutting-edge in implementing technology, according to a recent study conducted by the National Restaurant Association and sponsored by American Express. “Research demonstrates the integral role technology can play in helping...

Managers waste food no more: HotSchedules and BiRite announce partnership

HotSchedules and BiRite Foodservice Distributors have announced a partnership intended to help restaurant and hospitality managers accurately order and monitor inventory. Managers can now receive BiRite products through HotSchedules inventory, according to a release. HotSchedules is an application that allows...

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