The old adage of "getting to know the locals" is more relevant today than ever for restaurant chains. Here, Euromonitor's Stephen Dutton spells out three guiding principles proven in global restaurant market research.
Domino's stock price soared last week while Papa John's took a significant hit. But there was good news for both brands in the largely lower commodity prices on most critical supplies, including that increasingly important delivery-enabling commodity, auto fuel.
The trend sweeping the industry for increased delivery from all brands is changing the landscape for pizza restaurateurs, who've traditionally "owned" the delivery territory. Fortunately, the wider retail world has been dealing with the same phenomenon for some time and has plenty of lessons to teach pizza operators about this "brave new world."
I love technology as much anyone, and firmly believe that it's an accelerator that not only drives sales and traffic, but also helps to develop great people. But as great as technology is, there is still no substitute for high-touch leadership.
Many brands continue to deal with Hurricanes Harvey and Irma damages, including Your Pie, which has locations in the path of both storms. CEO Bucky Cook recently shared thoughts on pre-planning and recovery.
Pieology Pizzeria opened its latest endeavor this week, Pieology Pizzeria R&D, a restaurant concept that gives customers a voice in the chain's decision-making about menu items and flavor combinations.
Except for Pizza Hut parent Yum Brands' less-than-appetizing trading price trend, the last week of September was a fairly profitable one for major pizza brands.
Pizza restaurateurs play a critical role in their communities after disasters like Hurricane Irma.
While many restaurateurs might be relieved to hear that a Texas judge struck down the 2016 rule expanding overtime protection to millions of white collar workers, one industry leader said it signaled a need for compromise.
Brands and vendors in the restaurant industry have donated millions of dollars to help flood victims.
Being an established restaurant operation, KC Pie brought some key advantages to launching a food truck, but still had to learn the nuances of the food truck business.
Any change creates two types of results: those that are intended, and those that are unintended. Cannibalization is an example of an unintended consequence to a change. Here are three ways to effectively analyze the impacts of cannibalization in your restaurants.
By Jeff Julia/Author, Navigating the Maze of Energy Efficiency Projects If your brand isn't doing some energy-saving projects, you're likely paying for your competitors to do so, at least in part, through the rebate checks your competitors are getting for...
Doug Sutton, president of Steritech, discusses how to handle high employee turnover and how to avoid some serious pitfalls in training and oversight.
Chipotle has been repeatedly troubled by food safety concerns, causing its stock to drop and its fan base to dwindle. 23 years ago, Jack in the Box faced a similar situation. To avoid repeating these concepts' mistakes, restaurant operators must make food safety a priority.
Executives from 17 countries gathered in London for the 2017 Restaurant Franchising & Innovation Summit — Europe last week. The event, produced by Networld Media Group, provided the opportunity for more than 100 restaurant leaders to share advice, success stories and discuss how they moved on from failure.
Given the reality of fewer young employees in the work force, the only options are to recruit more from other age groups or be more successful recruiting younger employees.
Companies need to do their research, and management has to be supportive for technology initiatives to succeed.
Il Primo Pizza & Wings in Richmond, Texas has proven that a food truck can do a lot to promote a brick-and-mortar restaurant, and that there are significant operational synergies between the two sales venues.
In this second part of this series on the importance of hiring innovators, we talk to recruitment and hiring company, Outmatch, for advice on how to attract and identify these types of game-changing employees in your applicant pool.