Millennials: 'Give us big discounts, cut the small talk'

Millennials: 'Give us big discounts, cut the small talk'

One of the more eye-opening sessions at this Fast Casual Executive Summit in Nashville this month was a quick, question-filled hour-long chat with a varied panel of millennials about what gets their restaurant business and what does not.

CEOs of Wing Zone, Focus Brands, Captain D's, Backyard Burgers, Koti Pizza predict industry changes, trends

CEOs of Wing Zone, Focus Brands, Captain D's, Backyard Burgers, Koti Pizza predict industry changes, trends

This year's Fast Casual Executive Summit wrapped up Tuesday night with insights from some of the industry's most successful CEOs.

Worldwide expansion: Where to go and who to know

Worldwide expansion: Where to go and who to know

The old adage of "getting to know the locals" is more relevant today than ever for restaurant chains. Here, Euromonitor's Stephen Dutton spells out three guiding principles proven in global restaurant market research.

In pictures: Global restaurant execs in London: Part 1

In pictures: Global restaurant execs in London: Part 1

Executives from 17 countries gathered in London for the 2017 Restaurant Franchising & Innovation Summit — Europe last week. The event, produced by Networld Media Group, provided the opportunity for more than 100 restaurant leaders to share advice, success stories and discuss how they moved on from failure.

McDonald's massive move to mobile ordering: A big change that warrants big groundwork

McDonald's massive move to mobile ordering: A big change that warrants big groundwork

McDonald’s and its recently unveiled plans to implement mobile ordering and curbside pickup is proof that even the mightiest brands now know mobile ordering is the order of the future. But, chains must lay the groundwork for this major transition by preparing a foundation that helps them clear the potential hurdles and move on to future success.

Gutting the 'gut feelings' from hiring: 2 restaurant companies' $40M story

Gutting the 'gut feelings' from hiring: 2 restaurant companies' $40M story

Who knew technology could help restaurateurs get the right human touch tableside? Two large restaurant companies tell their highly profitable story.

At the Summit: Are you embracing the Internet of Things in your franchise?

At the Summit: Are you embracing the Internet of Things in your franchise?

Everyone seems to be talking about the "Internet of Things," or IOT, but what does that have to do with restaurants?

3 changes to PCI mandate that restaurateurs don't understand

3 changes to PCI mandate that restaurateurs don't understand

Three changes to the PCI DSS mandate have already had dramatic effects on a number of business owners and vendors.

Growing reception and use of restaurant self-serve POS

Growing reception and use of restaurant self-serve POS

While rugged mobile tablets are making their way into the food services market, one element of the checkout experience that continues to be in demand for restaurant patrons are self-serve kiosks.

Why mobile payments matter to EMV compliance

Why mobile payments matter to EMV compliance

Paying with your mobile device is one of the best digital initiatives out there. Many merchants have been hesitant about mobile payments, but with the EMV compliance mandate at our doorstep in the U.S., the time for business owners to put out the “open” sign for mobile payments is now.

PCI 3.0 – A wake-up call for SAQ C merchants

PCI 3.0 – A wake-up call for SAQ C merchants

It is our concern that merchants have not been properly educated about these changes, and it will be a rude awakening when they discover that they are required to implement them.

Will CIOs be the final victim after a breach?

Recently, with the need to focus on Big Data, compliance initiatives (such as PCI, HIPPA, or SOX), and data security, the CIO has been elevated in status.

Why now is the time to upgrade your POS system

Why now is the time to upgrade your POS system

Systems should have mobile and online integrations, loyalty, security enhancements and reporting functionality.

About the PCI Standards Council

About the PCI Standards Council

The Council’s five founding global payment brands have agreed to incorporate the PCI DSS as the technical requirements of each of their data security compliance programs.

Why comply with PCI security standards?

Why comply with PCI security standards?

Why should you, as a merchant, comply with the PCI Security Standards? At first glance, especially if you are a smaller organization, it may seem like a lot of effort, and confusing to boot. But not only is compliance becoming...

Square Cash – A money transfer game changer?

Square Cash – A money transfer game changer?

Square strives to make financial transactions simple enough so that the average person on the street can participate.

Why tablets deserve a spot on your restaurant's technology menu

Why tablets deserve a spot on your restaurant's technology menu

Restaurants are interested in adoption for a variety of purposes, including running their point-of-sale system in store, implementing self-serve ordering stations, and promoting loyalty program sign ups.

Feds charge a suspected major cyber thief

Feds charge a suspected major cyber thief

Everyone in retail can breathe a little easier today knowing that federal authorities have charged David Benjamin Schrooten, or as he is known in cyber space “Foretezza,” with multiple counts of credit card theft.  Allegedly, Schrooten, who is a Dutch national, and his U.S. accomplice, Christopher A.

NRA 2012: PCI compliance

NRA 2012: PCI compliance

Jessica Welsh, marketing communications manager at VendorSafe, discusses the issue of PCI compliance for the restaurant industry during the 2012 NRA Show in Chicago.

How many people does it take to process a credit card?

How many people does it take to process a credit card?

I know this sounds like the old joke about a light bulb or a chicken crossing the road, but the way some restaurants operate, the joke is on them. There are many restaurants that have their servers pick up checks...

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