A petition has been sent to major restaurant chains citing their combined $7.35B in profits last year.
To increase sales, catering will need to have share of mind internally as well as proper budgetary support from every department within your organization.
In a faster-paced, mobile, customer-dominated, global economy, service and experience become priorities.
A mix of young students and career-minded workers will bring different strengths to the table as far as flexibility in hours available, pay requirements and leadership skills.
Thousands of minimum-wage employees, most of them in the limited-service restaurant industry, are planning to walk off their jobs next week in what is being called "an unprecedented wave of strikes." The organized strike is planned for July 29 in...
If you are confronted with peculiar and unexplained issues with cash management or inventory control, look beyond the 'usual suspects.'
The company is upgrading its catering channel, which now includes off-premise, start-to-finish customer service, systemwide training and separate branding efforts.
Incremental fixed costs from adding a catering channel will be offset by the long-term profits made.
The Starbucks tip-pooling case will likely affect other businesses.
Businesses with 50-plus employees now have an extra year to comply with coverage.
Congress is expected to take up immigration reform in July.
WhentoManage has launched a new platform to help control inventory and labor costs, said Walker Thompson, VP of sales and marketing. The solution connects the data from the POS system to what's on the shelf, so staff can easily see...
Outline disciplinary procedures, which are necessary to change counterproductive behavior and put the violator on notice that future violations could result in suspensions and perhaps termination.
Leigh Ann Thompson of ShiftNote chats about how the company's digital solution makes communication easy for managers who need to pass on info to one another as shifts change.
COO Mike Best says the company focused on upsell training and community branding efforts.
When business priorities require our attention, the security and safety priorities may slide down the list when they are not ingrained into the culture as core values.
Restaurants have incentivized and engaged their teams with everything from retreats to Facebook pages to ESOL programs.
If you cut $500 a month in energy expense, that adds an additional profit of $6,000 per annum.
Since most foreign tourists won't have access to a PC during their trip, it's critical to offer mobile-based feedback mechanisms featuring short, multi-language surveys.
Social hiring sites offer cheap, and sometimes free, opportunities to find candidates who have more extensive profiles that provide not only resumes, but a peek into personality as well.