IBM, food distributor partnership boosts delivery efficiency, safety

A new tech provider-food distributor partnership uses IoT to improve not only deliveries, but also overall restaurant operational efficiency. The results could mean even bigger changes ahead for restaurant delivery models, according to a press release. Two pilot projects between...

Pizza Hut announces online reward program

Pizza Hut has debuted a national online ordering loyalty program in, according to a press release. For every dollar spent online, Pizza Hut awards customers two points and free pizza in just one visit.

Oracle Hospitality debuts Data Science Cloud Services

Restaurant operators worldwide can now use Oracle Hospitality's Data Science Cloud Services to quickly analyze system-wide performance data and act on that information, according to a press release. "Margins are being squeezed in hospitality like never before," Mike Webster, senior...

Micro chains hit major US growth spurt

Micro-chains — defined as chains with anywhere from three to 19 units — are in a major growth spurt, according to information research and analysis firm, NPD Group. The company said that although independent restaurants with two or fewer locations...

Live webinar shows operators how to help diners 'see right through you' in the transparency age

Today's diners will not settle for anything akin to "mystery meat" or other food that smacks of artificial ingredients. They expect simplified ingredients and transparency when it comes to what they are eating. But delivering that is not as easy...

Harris poll: Boomers bypass pizza, millennials crave coffee and QSR

Despite restaurant traffic data showing a decline in April QSR traffic, Harris Poll released data today saying that millennials prefer quick-service restaurants over all other restaurant segments. The 29th annual EquiTrend Study found some pretty interesting information about restaurant visit...

New study: Fast food is star of the industry

Quick-service restaurants and take-out food will be the stars of the U.S. restaurant market for the next five years, according to the latest analysis of the nation's restaurant industry from Research and Markets, which shows that these two areas are...

The incredible 'multi-cultural' egg

Millennials are squarely in the cross hairs of a new American Egg Board push to instill a little Eastern ethnic cuisine into the organization's namesake product for America's first meal of the day. In fact, a news release stated U.S.

Restaurant industry upbeat for 2017; big year for digital marketing

This year promises to be a lucrative one for the restaurant industry, according to the Toast Restaurant POS "Restaurant Success in 2017 Industry Report," which takes an inside look at restaurant owners' strategies for this year. Toast compiled data from...

Millennials dictate Harris Poll brand winners

The Harris Poll EquiTrend Brand Equity results are in and the winners in the five restaurant categories are: Burgers: Five Guys QSR and coffee: Starbucks Casual dining: Cheesecake Factory Ice cream and frozen yogurt: Ben & Jerry's Ice Cream Shop...

Study: Wanderlust is stealing restaurant dollars

Consumers' love of travel is slicing into the food service sector's pie, potentially creating a defining moment for the restaurant industry.

Growth slows for restaurant chains in 2016

The Top 500 chain restaurants experienced a deceleration in 2016 with cumulative sales growth checking in at 3.6 percent, down from 5.2 percent the prior year, according to Technomic. Net unit growth stayed relatively stable at 1.7 percent, vs.

Study: Consumers receptive to chatbots

A majority of consumers are comfortable talking with a chatbot yet only a fraction have engaged with one, according to the 2017 Mobile Consumer Report from Vibes. In addition to under-indexed chatbot use, Vibess fourth annual Mobile Consumer Report uncovered...

ICX Association extends entry deadline for annual Elevate Awards

Nomination deadline for the Association's annual awards has been extended to April 3.

Study: Americans still love In-n-Out, Chik-fil-A , Chipotle, Firehouse, Marco's Pizza

Chipotle, Chick-fil-A, Marco's Pizza, Firehouse Subs and In-n-Out still top the list of Americans' favorite fast food chains, according to a consumer study conducted by Market Force that ranked America's favorite chains in five popular food categories: burgers, Mexican, pizza,...

Restaurant numbers drop as diners stay home

A series of restaurant industry polls and data analyses indicated significant change is underway in the restaurant industry, much of it not particularly good. NPD Group dropped a substantial news bomb this week when it said that the number of...

Research: Worldwide political uncertainty = unpredictable economies

The wildly fluctuating and uncertain political climate in both the U.S. and Europe may cause some real problems for the economy this year for both areas, while the cumulative effects of over-indebtedness and bad loans could be leading up to a banking crisis in China.

FastCasual accepting nominations for Top 100 Movers & Shakers

FastCasual is taking nominations for its annual list of Top 100 Movers & Shakers, which honors the brands and executives leading the fast casual restaurant industry, said Cherryh Cansler, director of editorial for Networld Media Group, the parent company of...

Study: QSR and Fast Casual only restaurant segments to see traffic growth in '17

If there's a bright spot in the restaurant industry outlook for the year ahead, at least one data analysis and research company believes it will be in the limited-service restaurant category that includes QSR and fast casual, which NPD Group...

Delivery data: Mac and cheese, oxtail soup top 2016 at-home orders

The market for home-meal delivery grew substantially over the past year, and Grubhub, a mobile food-ordering company, has used data about those deliveries to uncover what foods U.S. customers are hot to have at home these days.

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