White Papers, Case Studies & Webinars


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Appealing to Consumers’ Tastes for Organic: Over 30 Non-GMO Oils

Restaurant customers have the right and growing desire to know what’s in their food. The taste for organic and non-GMO products continues to grow and so does the line of non-GMO Project verified organic oils.

Type: Brochure

Sponsor: Catania Oils


Lessons on Hiring Better Employees: A Panera Case Study

Hiring is such a challenge, isn’t it? It takes time and money away from other critical things that you need to get done – but if it isn’t done right, your café will suffer!

Type: Case Study

Sponsor: HigherMe


The Ultimate Guide to Purchasing a POS

This Ultimate Guide includes insights for evaluating different point of sale solutions and practical guidance for making the right selection. It also includes pointers for maximizing the value of the investment once the system is implemented.

Type: White Paper

Sponsor: TouchBistro


The Ultimate Guide to Menu Design & Creation

The fundamentals and best practices of menu design. With these restaurant menu design ideas, you’ll be well on your way to benefitting from the strategic placement of your best sellers - with no dish left behind!

Type: White Paper

Sponsor: TouchBistro


The Ultimate Guide to Staffing

The fundamentals and best practices of menu design. With these restaurant menu design ideas, you’ll be well on your way to benefitting from the strategic placement of your best sellers - with no dish left behind!

Type: White Paper

Sponsor: TouchBistro


The Ultimate Guide to Writing a Restaurant Biz Plan

This Ultimate Guide, walks you step-by-step through all of the sections to include in a restaurant business plan and includes a template and four important financial spreadsheets you'll need.

Type: White Paper

Sponsor: TouchBistro


The 7 Deadly Sins of Restaurant Management

From an indifference to how garbage is handled, to fear of the future, to a temper left unchecked, here are the seven deadly sins of restaurant management – and how to atone for them.

Type: White Paper

Sponsor: TouchBistro


5 Field Operations Secrets from 600 Franchise Brands

We have outlined 5 basic premises that highly effective field operations teams embrace to make their organizations successful.

Type: Special Report

Sponsor: FranConnect


Success Story: BrightStar Care

FranConnect is helping BrightStar Care meet their growth goals for new franchise development, opening new stores, and in building local marketing awareness and lead conversion.

Type: Case Study

Sponsor: FranConnect


Achieving Marketing Success: A Local Franchise Marketing Plan Handbook

Your franchisees’ success is dependent on their ability to successfully market to and engage their local customers. This handbook will help you and your franchisees create a strong and rewarding local marketing strategy.

Type: Case Study

Sponsor: FranConnect


How Revamping Franchisee Operations Management Led to Exponential Growth

Utilizing software tools and new processes, Mauriello implemented a three-step system to change how consistency was handled across franchise locations.

Type: Case Study

Sponsor: FranConnect


Converting More Website Visitors Into Leads

The goal of an effective franchise website and landing page is to convert visitors into leads. For most franchise websites and landing pages, the conversion rate is 2.9 percent.

Type: Case Study

Sponsor: FranConnect


Why Foodservice Organizations Win with GPOs

A Group Buying Organization (GPO) is an organization that helps pool the buying power of members to help get the best possible prices and quality on products and services. In the consumer markets, these programs are comparable to Costco, Shoppers Warehouse, or insurance bundlers.

Type: White Paper

Sponsor: Axis Purchasing


Manage Food Quality to maximize ROI

The goal of every foodservice operator is for their patrons to have a wonderful, unique dining experience that prompts them to return again and again. Even better, if customers are impressed enough, they will tell friends and family or write up a favorable evaluation to share on Yelp or another review website.

Type: White Paper

Sponsor: Axis Purchasing


Foodservice Supply Chain Basics

There are many philosophies on how to get the best prices in food and supply purchases. Short term versus long term? Bid or Consolidate?

Type: White Paper

Sponsor: Axis Purchasing


An In-depth Look at Warewashing

Often overlooked and even more often misunderstood, foodservice warewashing is the method bywhich dishes, glasses, flatware, pots and pans, etc. are cleaned by an automated or manual process that employs hot water, agitation and detergent.

Type: White Paper

Sponsor: Axis Purchasing


Working with GPOS in the Food Service and Hospitality Industry

A Group Buying Organization (GPO) is an organization that helps pool the buying power of members to help get the best possible prices and quality on products and services. In the consumer markets, these programs are comparable to Costco, Shoppers Warehouse, or insurance bundlers.

Type: White Paper

Sponsor: Axis Purchasing


Restaurant Opening Master Checklist

While opening a new restaurant is exciting it can also be very stressful. Making sure that you have all your 'i's dotted and your 't's crossed before the big day can feel overwhelming.

Type: Special Report

Sponsor: TouchBistro


The Ultimate Guide to Writing a Restaurant Business Plan

Whether you’ve already opened your business, are dreaming of one day running your own restaurant, or have the wheels in motion and have begun making your foodservice idea a reality, you need a comprehensive business plan to keep you focused and on track.

Type: Special Report

Sponsor: TouchBistro


5 Best Practices for Turning Your Website into a Content Marketing Machine

Does your website leverage the best in content marketing practices to ensure potential clients look to you for solutions? 51 percent of B2B buyers rely more on content to research and make purchasing decisions than they did a year ago.

Type: White Paper

Sponsor: Networld Press


10 Ways to Make People Buy After You've Got Them Inside

While you are dependent in many ways on the activities of corporate marketing, no one knows your restaurants better than you do, so it's important you optimize your in-store signage and promotional areas to your advantage.

Type: White Paper

Sponsor: WAND Corporation


Samsung NBA Summer League 2016: Upping The Fan Experience With Interactive Digital Displays & Content

Interactive experiences, as those provided by EMBED DIGITAL at the NBA Samsung Summer League and Adidas Uprising Summer Championship, are transforming fan engagement and experiences by giving onlookers on-demand access to information and creating emotional stimulation throughout the game.

Type: Case Study

Sponsor: Embed Digital


5 Reasons Your Restaurant Isn’t Attracting Millennials

If you work in the limited service restaurant industry, you know how fierce the competition is, especially for millennials.

Type: White Paper

Sponsor: WAND Corporation


LOYALTY PROGRAMS AND MOBILE TECHNOLOGY: Reward Your Customers

Over the past few years, loyalty programs have become an increasingly vital marketing tool for businesses. While attracting new customers through advertising has always been a core element of the marketing mix, efforts to retain customers are equally important.

Type: White Paper

Sponsor: Revel Systems


Understanding the Secrets of Inventory Management: Restaurant, Retail and Grocery

Inventory management is an art form. It is finding the right balance between ordering costs, carrying costs and shortage costs, and managing all three proactively in order to benefit the bottom line. For SMB’s, in particular, inventory habits can make or break a business, and inventory management is one of the greatest areas for improvement.

Type: White Paper

Sponsor: Revel Systems


Intelligent Reporting: A Powerful Analytics Tool

This white paper provides a look at the foundation of intelligent reporting, explores best practices and outlines specific industry examples of successful usage.

Type: White Paper

Sponsor: Revel Systems


The Official Guide: Choosing your Point of Sale

Owning a business is not easy. Business owners rely on efficient tools to help run every aspect of their business, from finances to operations. These business tools can start from simple paper and pen to cash registers to tablet-based Point of Sale (POS) systems.

Type: Guide

Sponsor: Revel Systems


WEBINAR: How to be FDA Calorie Compliant and Still Create Killer Menu Boards

Join WAND Corporation as they walk through the finer points of the menu labeling requirement including best-in-class menu design tips and a case study from McAlister’s Deli. This webinar is a must-attend if you’re in the process of (or planning to) add caloric counts to your menus in the near future.

Type: Webinar

Sponsor: WAND Corporation


Social Media Is Running (Not Ruining) Your Restaurant…Why That’s A Good Thing

Watch the full session video of the opening keynote of the 2016 Restaurant Franchising & Innovation Summit. Speaker: Andrew Gruel, Founder and Head Chef of Slapfish Restaurant Group

Type: Webinar

Sponsor: Restaurant Franchising & Innovation Summit


4 Things All Restaurant Franchise Owners Should be Doing to Stay Competitive

Owning a restaurant franchise is a tough gig, especially in the limited service industry. It’s an incredibly fun and rewarding job, but there is tons of competition, cash-flow is tight and consumer demands are changing.

Type: White Paper

Sponsor: WAND Corporation


Thomas Printworks Enhances Market Position with Strategic Acquisition in Houston, Texas

Thomas Printworks is pleased to announce the acquisition of Seebridge Media in Houston, Texas from Steve Johns and Larry Vaughn effective February 1, 2016. Seebridge Media’s core business is offset printing and direct mail but also offers some large format printing.

Type: General

Sponsor: Visualogistix


6 Things Every QSR Restaurant’s Interior Design Should Include

QSR restaurant design is like none other in the restaurant industry. Locations must be built for speed, big crowds and rapidly produced menu items. It can be quite the challenge.

Type: White Paper

Sponsor: WAND Corporation


11 FDA Menu Labeling Requirements for Restaurants

Make sure your restaurants are adding calorie counts on menus to follow the FDA restaurant menu labeling requirements. Download our checklist 11 FDA Menu Labeling Requirements for Your Restaurant. This simple one-pager will tell you everything you need to do to be calorie compliant an add calorie counts on menus.

Type: White Paper

Sponsor: WAND Corporation


The Gravitational Pull of Fast Casual

This paper takes a closer look at how changing consumer sentiments and expectations gave rise to the star that is fast casual, and how it continues siphoning market share away from quick service and casual dining.

Type: Guide

Sponsor: Long Range Systems


Mighty Fine Burgers Shaves One Minute off Wait Times with Table Tracker

Austin-based Mighty Fine Burgers is a counter-service fast casual restaurant unlike any ordinary burger joint. As a winner of the Malcolm Baldrige National Quality Award, Mighty Fine Burgers strives for excellence beyond speedy service and just serving any regular burger.

Type: Case Study

Sponsor: Long Range Systems


Zankou Chicken Uses Paging Systems to Improve Speed of Service

Zankou Chicken is a mediterranean fast casual concept that began as a small family-owned business on a street corner in Lebanon in 1962. The restaurant serves healthy foods using high-quality proteins and locally sourced produce, and are known throughout Southern California for their family recipes.

Type: Case Study

Sponsor: Long Range Systems


WEBINAR: Location-based marketing: A guide to strategy, deployment and successful return on investment

xAd will share new insights into consumers’ demands and expectations across path to purchase, and strategies for how marketers can use location insights to address the change in consumer behavior and influence a person at the moments of greatest intent and receptiveness.

Type: Webinar

Sponsor: xAd


Plotting a Course for EMV Compliance

In this eBook, we’ll explain the facts and lay out a roadmap to follow so that your business is EMV-compliant AS SOON AS POSSIBLE—and is protected in the event of a security breach by being fully PCI compliant.

Type: White Paper

Sponsor: Touch Dynamic


WEBINAR - Restaurant Tech 2020: What you need to know NOW to be ready

Duration:1 hour | The technology decisions you make for your restaurants today—and next year—will determine your ability to compete in 2020.

Type: Webinar

Sponsor: SpeedLine POS


Pizza Point of Sale | Right the First Time

How understanding the critical requirements can help you avoid a costly mistake.

Type: White Paper

Sponsor: SpeedLine POS


Table Tracker improves operations at Labriola Ristorante

With the introduction of Labriola's fresh and new concept, operations manager Edwin Arreola wanted to take a different approach to food delivery than the usual table numbers. Arreola wanted to find a way to manage the rush and ensure food delivery and operations would run smoothly.

Type: Case Study

Sponsor: Long Range Systems


Digital Dollars: Choosing a web ordering partner & driving online sales

Web ordering is driving sales for pizza and delivery restaurants: more than 50% of sales for some leading chains, In this guide, find expert tips on web ordering promotion, best practices to upsize online orders and increase frequency, and tips for choosing the right provider.

Type: White Paper

Sponsor: SpeedLine POS


Fuddruckers Modernizes with New Guest Paging System

Popular fast casual restaurant Fuddruckers prides themselves on creating the best and freshest burgers for their customers. Texas-based franchise owner David Futrell owns nine locations and has operated for over 10 years under a promise to deliver his guests only the best burgers on freshly baked buns.

Type: White Paper

Sponsor: Long Range Systems


Jason's Deli Table Tracker Case Study

Table Tracker is a table location system that helps fast-casual restaurants identify where guests are sitting. Instead of number cards, guest are given wireless Trackers that send the guest’s location to a kitchen display, effectively eliminating the need for food runners to search for guests.

Type: Case Study

Sponsor: Long Range Systems


Alondra Hot Wings | On Cue for Restaurants

The Challenge- Alondra Hot Wings shared the same challenges as any busy restaurant: How to efficiently manage the flow of customers through a busy waiting area while seating guests in a timely fashion.

Type: Case Study

Sponsor: Long Range Systems


Pizza Ranch | Table Tacker Case Study

The Challenge - When guests order a custom pizza or non-buffet menu item at Pizza Ranch, it has to be delivered to their table in time for them to enjoy it with their buffet items. Pizza Ranch was using number cards at the tables to direct food runners to where to deliver these orders.

Type: Case Study

Sponsor: Long Range Systems


The Restaurant of the Future: How Technology will Transfrom the Guest Experience

Technology is no longer a novelty in the food service industry. It’s the key to survival and success. According to the recently released National Restaurant Association report “Restaurant Industry 2020: A Snapshot of the Future."

Type: White Paper

Sponsor: Long Range Systems


The Power of Instant Customer Feedback

If there’s one unavoidable reality in any customer-oriented business, it’s this: No matter how good you are, you won’t make everyone happy all the time.

Type: White Paper

Sponsor: Long Range Systems


Managing the Front Ebook

Front-door management is key to maximizing the rush. That’s one reason front-door management – the process of managing the guests stacked up at the front during peak times and helping them get seated quickly – is so important.

Type: White Paper

Sponsor: Long Range Systems


The Millennial Mindset: How a Generation is Reshaping Hospitality

America’s Millennial Generation, the roughly 80-100 million people between the ages of 17 and about 35, might be one of the most misunderstood groups by service-oriented businesses.

Type: White Paper

Sponsor: Long Range Systems


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