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It's All About the Customer Experience

Great experiences keep customers coming back time and time again. Give your customers a “wow” experience and they will tell their friends and colleagues and share on social media.

Type: White Paper

Sponsor: Interactive Customer Experience Summit (ICX Summit)


What is a mobile payment? [Infographic]

There's a surprising amount of misinformation and confusion being sown about mobile payments. (Even by well-meaning news organizations and reputable tech sites.) Mobile Payments Today felt it was time to cut through the hype and clear things up... with an infographic.

Type: Infographic

Sponsor: Mobile Payments Today


Infographic: Think Mobile First

The impact of mobile on the retail and restaurant industries continues to grow. This infographic gives the key data points to explain why mobile is an investment worth making.

Type: Infographic

Sponsor: CONNECT Mobile Innovation Summit


4 Things All Restaurant Franchise Owners Should be Doing to Stay Competitive

Owning a restaurant franchise is a tough gig, especially in the limited service industry. It’s an incredibly fun and rewarding job, but there is tons of competition, cash-flow is tight and consumer demands are changing.

Type: White Paper

Sponsor: WAND Corporation


Restaurant Opening Master Checklist

While opening a new restaurant is exciting it can also be very stressful. Making sure that you have all your 'i's dotted and your 't's crossed before the big day can feel overwhelming.

Type: Special Report

Sponsor: TouchBistro


Infographic: 5 Things Restaurant Mobile Apps Must Include

Mobile innovations continue to grow at a staggering pace and to win the game, your brand's mobile app is going to need more than just a menu, nutritional information and restaurant locations.

Type: Infographic

Sponsor: CONNECT Mobile Innovation Summit


Infographic: 12 Benefits of Digital Menu Boards

A survey of quick-service and fast casual restaurant operators revealed the top benefits they get from digital menu board systems.

Type: Infographic

Sponsor: NEC Display Solutions


5 Tried-and-True Technologies that Improve Restaurant Operations

New technologies appear on the market on a daily basis, but there are plenty of existing applications that can help operators deliver a superior experience.

Type: White Paper

Sponsor: Long Range Systems


6 Things Every QSR Restaurant’s Interior Design Should Include

QSR restaurant design is like none other in the restaurant industry. Locations must be built for speed, big crowds and rapidly produced menu items. It can be quite the challenge.

Type: White Paper

Sponsor: WAND Corporation


5 Reasons Your Restaurant Isn’t Attracting Millennials

If you work in the limited service restaurant industry, you know how fierce the competition is, especially for millennials.

Type: White Paper

Sponsor: WAND Corporation


[WEBINAR] Food transparency and simplified ingredient lists: Trends and tips for understanding the "clean" eating movement

Natural ingredients/minimally processed food is one of the top culinary trends in 2015 and 2016.The demand for a pared down ingredient list is being influenced by millennials and Generation Z, who crave authenticity and transparency.

Type: Webinar

Sponsor: Litehouse Foods


WEBINAR: Using Tablet Technology To Give Guests What They Want

Today's consumers want what they want when they want it, and no where has that scenario been truer than on cruise lines. In order to meet those expectations, Norwegian Cruise Lines set out to adopt tablet technology for two of its restaurant and bar outlets aboard Norwegian Escape.

Type: Webinar

Sponsor: Custom Business Solutions


Best practices: Maintaining a cohesive brand across franchises

Brand consistency is the foundation of all franchises. Developing company-wide brand strategies is key to protecting the brand’s image which creates value for consumers and the franchisees.

Type: White Paper

Sponsor: Visualogistix


WEBINAR: How to be FDA Calorie Compliant and Still Create Killer Menu Boards

Join WAND Corporation as they walk through the finer points of the menu labeling requirement including best-in-class menu design tips and a case study from McAlister’s Deli. This webinar is a must-attend if you’re in the process of (or planning to) add caloric counts to your menus in the near future.

Type: Webinar

Sponsor: WAND Corporation


LOYALTY PROGRAMS AND MOBILE TECHNOLOGY: Reward Your Customers

Over the past few years, loyalty programs have become an increasingly vital marketing tool for businesses. While attracting new customers through advertising has always been a core element of the marketing mix, efforts to retain customers are equally important.

Type: White Paper

Sponsor: Revel Systems


WEBINAR - Restaurant Tech 2020: What you need to know NOW to be ready

Duration:1 hour | The technology decisions you make for your restaurants today—and next year—will determine your ability to compete in 2020.

Type: Webinar

Sponsor: SpeedLine POS


The Ultimate Guide to Menu Design & Creation

The fundamentals and best practices of menu design. With these restaurant menu design ideas, you’ll be well on your way to benefitting from the strategic placement of your best sellers - with no dish left behind!

Type: White Paper

Sponsor: TouchBistro


How Mobile Ordering Apps Stack Up

Mobile ordering apps are poised to be a major sales driver for fast casual restaurants, but not all apps are built the same.

Type: White Paper

Sponsor: Fuzz Productions


Pizza Point of Sale | Right the First Time

How understanding the critical requirements can help you avoid a costly mistake.

Type: White Paper

Sponsor: SpeedLine POS


10 Ways to Make People Buy After You've Got Them Inside

While you are dependent in many ways on the activities of corporate marketing, no one knows your restaurants better than you do, so it's important you optimize your in-store signage and promotional areas to your advantage.

Type: White Paper

Sponsor: WAND Corporation


[WEBINAR] The incredible growing menu: Taking your digital system chainwide

This webinar is a must-attend if you’re considering widespread scaling of your digital menus in the near future or have begun the process of a multi-unit rollout.

Type: Webinar

Sponsor: WAND Corporation


The Ultimate Guide to Writing a Restaurant Business Plan

Whether you’ve already opened your business, are dreaming of one day running your own restaurant, or have the wheels in motion and have begun making your foodservice idea a reality, you need a comprehensive business plan to keep you focused and on track.

Type: Special Report

Sponsor: TouchBistro


How to Profit from ATMs: A Guide for Retailers and Restaurateurs

This report provides an in-depth guide for retailers, restaurateurs and other businesses that are considering installing ATMs on their premises.

Type: Guide

Sponsor: Elan Financial Services


Keys to Your Next POS Purchase: POS Advice from Restaurant Operators

When choosing a point of sale system for a pizzeria, hearing the experiences of other operators can be invaluable.

Type: Guide

Sponsor: SpeedLine POS


Simplified ingredient lists: A trend at the point of no return

Natural ingredients and minimally processed foods are one of the top five culinary trends for 2015 and 2016. Major brands across segments have responded by simplifying their menus with cleaner, fresher ingredient lists.

Type: White Paper

Sponsor: Litehouse Foods


5 Best Practices for Turning Your Website into a Content Marketing Machine

Does your website leverage the best in content marketing practices to ensure potential clients look to you for solutions? 51 percent of B2B buyers rely more on content to research and make purchasing decisions than they did a year ago.

Type: White Paper

Sponsor: Networld Press


Digital Dollars: Choosing a web ordering partner & driving online sales

Web ordering is driving sales for pizza and delivery restaurants: more than 50% of sales for some leading chains, In this guide, find expert tips on web ordering promotion, best practices to upsize online orders and increase frequency, and tips for choosing the right provider.

Type: White Paper

Sponsor: SpeedLine POS


The Ultimate Guide to Writing a Restaurant Biz Plan

This Ultimate Guide, walks you step-by-step through all of the sections to include in a restaurant business plan and includes a template and four important financial spreadsheets you'll need.

Type: White Paper

Sponsor: TouchBistro


[WEBINAR] How Which Wich franchises are engaging their frontline employees

In this webinar, presenters will walk through how to create a documented employee engagement strategy that tackles some of the biggest problems distributed workforce companies face such as onboarding, retention, and alignment. Download now!

Type: Webinar

Sponsor: Emplify


WEBINAR: Location-based marketing: A guide to strategy, deployment and successful return on investment

xAd will share new insights into consumers’ demands and expectations across path to purchase, and strategies for how marketers can use location insights to address the change in consumer behavior and influence a person at the moments of greatest intent and receptiveness.

Type: Webinar

Sponsor: xAd


A Slice of Digital Heaven: Enhancing the Entertainment Experience with Digital Signage

Embed Digital works with a California restaurant operator to introduce a new Pizza Hut concept built on a foundation of digital signage.

Type: Case Study

Sponsor: Embed Digital


Maximize the Franchisee/ Franchisor Relationship with Localized Marketing Tools

Franchisors want to maintain control of their brands, while franchisees often want to add a personal touch and a local feel to their marketing materials. Those viewpoints can work together to get the most out of an operation.

Type: White Paper

Sponsor: Visualogistix


A Safe Bet: Preventing Foodborne Illnesses with Affordable Tech

There are solutions emerging to maximize food safety efforts at the restaurant level, enabling operators to better communicate with their employees and to rectify any potential safety breaches immediately.

Type: White Paper

Sponsor: HotSchedules


The Gravitational Pull of Fast Casual

This paper takes a closer look at how changing consumer sentiments and expectations gave rise to the star that is fast casual, and how it continues siphoning market share away from quick service and casual dining.

Type: Guide

Sponsor: Long Range Systems


[WEBINAR] 7 Essential Strategies for Creating Recession-Proof Restaurant Systems

Join us and Speedline Solutions for a webinar to learn how to recession proof your restaurant systems.

Type: Webinar

Sponsor: SpeedLine POS


11 FDA Menu Labeling Requirements for Restaurants

Make sure your restaurants are adding calorie counts on menus to follow the FDA restaurant menu labeling requirements. Download our checklist 11 FDA Menu Labeling Requirements for Your Restaurant. This simple one-pager will tell you everything you need to do to be calorie compliant an add calorie counts on menus.

Type: White Paper

Sponsor: WAND Corporation


Three Ways a POS System Can Maximize Restaurant Profits

Better control of labor and food costs, as well as increased upselling and improved loyalty programs, help restaurants stand out in a crowded marketplace.

Type: White Paper

Sponsor: SpeedLine POS


Drive-Thrus Driving Business

Time-starved diners are hungry for both greater convenience and good quality food, and they're converging on drive-thrus by the billions: 12.4 billion visits in 2014, according to The NPD Group, a market research firm.

Type: White Paper

Sponsor: Visual Graphic Systems, Inc. / Studio D Creative


The Restaurant of the Future: How Technology will Transfrom the Guest Experience

Technology is no longer a novelty in the food service industry. It’s the key to survival and success. According to the recently released National Restaurant Association report “Restaurant Industry 2020: A Snapshot of the Future."

Type: White Paper

Sponsor: Long Range Systems


Plotting a Course for EMV Compliance

In this eBook, we’ll explain the facts and lay out a roadmap to follow so that your business is EMV-compliant AS SOON AS POSSIBLE—and is protected in the event of a security breach by being fully PCI compliant.

Type: White Paper

Sponsor: Touch Dynamic


5 Field Operations Secrets from 600 Franchise Brands

We have outlined 5 basic premises that highly effective field operations teams embrace to make their organizations successful.

Type: Special Report

Sponsor: FranConnect


Take the Bite Out of the FDA's New Menu Labeling Rules

The clock is ticking: applicable restaurants have only until Spring 2017 to comply with all new menu labeling rules.

Type: White Paper

Sponsor: Visual Graphic Systems, Inc. / Studio D Creative


The ROI of Table Tracking Systems

The benefits of table tracking systems may not always be easy to see, but they can provide a significant boost to the bottom line.

Type: White Paper

Sponsor: Long Range Systems


2015 Restaurant Survey Report

Get back to basics to get customers back to the table. In other words, restaurants that emphasize flavorful, quality foods served in comfortable, casual environments with convenient options will draw young diners.

Type: White Paper

Sponsor: Visual Graphic Systems, Inc. / Studio D Creative


Lessons on Hiring Better Employees: A Panera Case Study

Hiring is such a challenge, isn’t it? It takes time and money away from other critical things that you need to get done – but if it isn’t done right, your café will suffer!

Type: Case Study

Sponsor: HigherMe


Driving Delivery Performance

More than 83% of pizzerias deliver. At many of those shops, delivery is the primary source of revenue. Yet few outside the delivery market understand the complexity of this business model—and just how difficult it can be to operate an efficient, profitable delivery concept.

Type: White Paper

Sponsor: SpeedLine POS


Achieving Marketing Success: A Local Franchise Marketing Plan Handbook

Your franchisees’ success is dependent on their ability to successfully market to and engage their local customers. This handbook will help you and your franchisees create a strong and rewarding local marketing strategy.

Type: Case Study

Sponsor: FranConnect


Banking on Pizza Vending

Students at Xavier University in Cincinnati can satisfy their pizza cravings by making a withdrawal at the country’s first Pizza ATM vending machine.

Type: Case Study

Sponsor: Paline LLC


The Top 11 Trendsetting Executives in Pizza

Who are the biggest trendsetters in Pizza in 2013?

Type: White Paper

Sponsor: PizzaMarketplace.com


The 7 Deadly Sins of Restaurant Management

From an indifference to how garbage is handled, to fear of the future, to a temper left unchecked, here are the seven deadly sins of restaurant management – and how to atone for them.

Type: White Paper

Sponsor: TouchBistro


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