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[WEBINAR]: Designing Customer Engagement Programs that Drive Business Growth

[WEBINAR]: Designing Customer Engagement Programs that Drive Business GrowthPublication Type:

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In today’s digital world, it’s critical for restaurants and retailers to engage customers with personalized experiences - whether it’s an app on their phone, a rewards program, or tailored in-store experiences. These types of customer engagement programs are essential to succeed in a highly competitive business environment. In this webinar, attendees will learn how to implement customer engagement programs that differentiate their business, increase customer satisfaction and drive profitable growth.

Meet the panelists

Nick Barber
Product Manager
Revel Systems

Nick Barber is a Product Manager at Revel Systems responsible for the company's API platform and integrated partner ecosystem. He's led numerous innovation projects driving adoption of new technologies and defining Revel's role as a leading POS platform. Nick is also a member of the Restaurant Technology Network's API Workgroup, a coalition of business leaders striving to improve and standardize API integration processes across the industry.

Prakash Karamchandani
Co-founder & CEO
Balance Grille

Prakash Karamchandani (PK) is a self-proclaimed foodie and technology junkie who co-founded Balance Pan-Asian Grille, a nationally-acclaimed fast-casual Asian fusion multi-unit concept based in Ohio. Since starting the venture in 2010, PK has been recognized as a Top 24 Fast Casual Executive and a 20 Under 40 recipient. He is a graduate of the University of Toledo where he received his bachelor’s degree in business administration and met his company’s co-founder. PK is a proud husband and father of two. 

Elliot Maras
Editor, and
Networld Media Group

Elliot Maras is editor of and He brings an extensive background writing for automated retailing, foodservice and refreshment service trade media.

Revel Systems

Revel Systems is an intuitive Point of Sale and platform that integrates inventory management, employee management, sales reporting, and more into a single platform.

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