FCES keynote: To go far, go together
Chicken Salad Chick’s story shows that scaling successfully isn’t necessarily about moving faster or constantly reinventing the brand. It’s about knowing what makes the concept work, protecting it and building the people and infrastructure necessary to replicate it.
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Uber’s ezCater deal puts catering growth, margins and customer loyalty in focus
by Richard Slawsky — Editor, Connect Media
Uber's agreement to buy ezCater could put workplace catering in front of a much larger audience. For restaurant operators, however, the announcement raises a variety of issues.
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Life, leadership and restaurants: ‘Ted Lasso’ strikes again
* Please note, this post does contain spoilers for the Ted Lasso episode, "Mae Rides the Bus."
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Bloomin’ leadership lessons with Tim Gannon, co-founder of Outback Steakhouse
by Kathleen Wood — Founder, K. Wood Partners
Outback Steakhouse co-Founder Tim Gannon shares how with only $37, a ripped-up $1 million check and two great partners, a legendary brand was built and the most iconic appetizer in the industry was developed.
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Accuracy is the New Loyalty
Order accuracy directly impacts restaurant profitability, customer trust and repeat business. In this webinar, Star Micronics explored where costly errors happen and how smarter labeling can improve item identification, modifiers, handoff, catering, food safety and traceability while working alongside POS and KDS platforms.
Uber to purchase ezCater in $2.3B deal
Uber has agreed to acquire workplace catering platform ezCater in an all-cash transaction valued at $2.3 billion, a move that will expand Uber Eats deeper into…
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2026 Pizza Marketplace Top 100 Movers & Shakers
This year’s Top 100 honors those who have mastered the "rare beast" of combining high-volume operations with artisanal quality. Whether it’s an independent shop utilizing AI to streamline inventory or a regional chain perfecting the 18-minute carryout window, these Movers & Shakers are the ones defining the future of the American slice.
