PotBelly is connecting with customers outside of their brick-and-mortar restaurants. See how their new website creates a welcoming, user-friendly experience while exceeding expectations of today's evolving customers.
It's difficult to imagine today's restaurant or store customers without the smartphone. From choosing a location and deciding upon the menu items to collecting bonus points and sharing customer experience with friends, many of them rely on apps.
The results of our 2018 Loyalty Program Consumer Survey are in. Back in February of this year, CodeBroker surveyed nearly 1,300 loyalty program members on a range of loyalty program topics, and the results support what we hear from loyalty program executives.
CodeBroker has worked with many of the world’s top retailers and brands on visible text message marketing & mobile coupon promotions. We’ve learned a great deal about what works best to quickly build SMS subscriber lists, drive coupon redemptions & incremental revenue – for short-term promos & longer-term mobile marketing initiatives.
Mobile loyalty programs are the new requirement for the majority of today’s consumers, with 75% saying that they would be more likely to participate in loyalty programs if the programs could be accessed from their smartphones. But, to be effective, mobile loyalty programs need to meet the engagement needs of each member.
Hepatitis A is raising a harrowing spectre over the restaurant industry thanks to its rapid spread and high number of cases, particularly in the eastern half of the nation and Midwest. Restaurant food safety expert Betsy Craig answers questions about the scope of the problem and what restaurant leadership can do.
It's round, like the pies it is designed to hold, costs more than cardboard boxes and is made of something that's usually thrown away. But PizzaRound may just be the answer to a whole list of problems created by traditional cardboard pizza boxes.
Your customers are a bit like very engaged parents: They have expectations. That is particularly true today when it comes to the tech your brand offers to stay engaged and to keep them coming back for more.
Newly opened Long Island City Pizza Factory is planting a flag, claiming it is the world's first "full-digital pizzeria," an accomplishment its owners hope will give it a direct connection right into customer hearts.