Pinkberry/Paytronix promotion reveals open rates' 'dirty little secret'

Last Independence Day, Pinkberry generated a few of its own fireworks when it launched a wildly successful double points ice cream promotion using the brand's Patronix-powered Pinkcard Loyalty program. The campaign ultimately not only netted the brand a Paytronix Loyaltees...

Yum China names interim CFO

Yum China Holdings Inc. has appointed Jacky Lo as its interim CFO, effective June 1.

Restaurant industry upbeat for 2017; big year for digital marketing

This year promises to be a lucrative one for the restaurant industry, according to the Toast Restaurant POS "Restaurant Success in 2017 Industry Report," which takes an inside look at restaurant owners' strategies for this year. Toast compiled data from...

Restaurant worker org joins suit against Trump

Restaurant Opportunities Centers United has joined a lawsuit filed by the Citizens for Responsibility and Ethics in Washington against the Trump Administration in Washington, D.C. a news release said.  The organizations allege that the administration has violated a stipulation in the U.S. Constitution called the foreign emoluments clause.

Millennials dictate Harris Poll brand winners

The Harris Poll EquiTrend Brand Equity results are in and the winners in the five restaurant categories are: Burgers: Five Guys QSR and coffee: Starbucks Casual dining: Cheesecake Factory Ice cream and frozen yogurt: Ben & Jerry's Ice Cream Shop...

Papa John's turns to antiquity to meet latest pizza trend

Sorghum, teff, amaranth and quinoa are all grains used in antiquity. But the food service industry is embracing them as among the trendiest edibles going — one reason that Papa John's is using those four grains in its new gluten-free pizza crust now testing in five large U.S.

Yelp's restaurant review data gets much easier to use

Restaurant social media managers at the Restaurant Franchising and Innovation Summit in Dallas last month clearly identified Yelp as the go-to source of customer opinion. And the good news this week is that Yelp has now made its data more...

Study: Many consumers lukewarm on restaurant tech, loyalty programs

The new trends survey from AlixPartners provides some significant surprises concerning consumers' views of restaurant technology, loyalty programs, third-party delivery services and menu prices.

Operators and vendors join forces to set supply chain best practices

Foodservice supply chain company, HAVI, has joined with the International Foodservice Manufacturers Association, food industry consultants at Kinetic12 and research company, Datassential to help develop what a news release said will be the first set of supply chain best practices...

Study: Wanderlust is stealing restaurant dollars

Consumers' love of travel is slicing into the food service sector's pie, potentially creating a defining moment for the restaurant industry.

Mergin' and movin' out in the pizza universe

Four pizza brands are planning additions to their worldwide restaurant system pies this spring, along with two other brands who are set to merge.

New tech finds, funnels real-time restaurants digital sign content

Allure is debuting an advanced content automation technology for digital signs and other devices used in the fast food and fast casual sectors.

2 techs combine forces to reduce labor costs

7shifts and Toast are combining forces to create an integration that helps chains lower labor costs by streamlining employee clock-ins and schedule enforcement, according to a news release. Toast's POS system works with 7shifts' scheduling and employee management application to...

Gluten-free market slows

The glow is fading from the gluten-free foods market, where growth is expected to slow significantly from the high double-digit levels of 10 years ago to single digit rates in coming years, according to a study from Research and Markets....

2 pizza brands 'lightening up' spring menus

Both Mod Pizza and Blaze are taking decidedly "lighter touches" with their spring offerings, adding a few veggies to star on their menus. At Mod Pizza it's that 'spear of springtime,' asparagus, that steals the show on the chain's Crosby...

2 national chains show how to do good by just doing business

Uncle Maddio's and Jersey Mike's are sharing their success with organizations committed to helping people in their communities. Autism, for example, is at the center of an April campaign at Uncle Maddio's benefiting Autism Speaks, while Jersey Mike's customers showed...

Papa John's gets 'down to earth' in the Bluegrass

Papa John's is really getting down-to-earth about its toppings this spring, beginning right in the heart of the Bluegrass State, just in time for the great Kentucky Derby in early May. The international pizza chain, based in Louisville, Kentucky, has...

Study: UK restaurateurs need to improve customer experience

U.K. restaurateurs and retailers are not providing a rewarding customer experience despite the fact that consumers are more likely to buy if they have a positive customer experience interaction, according to an Eptica study. Just 7.5 percent of companies respond...

Papa Murphy's capitalizes on nation's 'eat-at-home' trend

Take-and-bake chain, Papa Murphy’s, is angling to steal market share while the trend toward eating at home continues to sweep U.S. households.

5 pizza brands explore new territories

Pizza's worldwide appeal needs no further proof than the weekly parade of pizza restaurant opening announcements. In fact, at least five established brands have announced expansions over the last week or so, beginning with Grimaldi's plan to open five sites...

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