Mystery shopping: Not a secret anymore

High-tech mystery shopping is digging up deep details that help restaurateurs improve their operations.

Using the POS for strategic growth

Point-of-sale systems are for more than just taking orders.

Loop Pizza: One hot Grill

The Loop Pizza Grill has 50 units in the growth pipeline and its aggressive franchising hasn't even begun.

NAPICS: A feast for the senses

by Valerie Killifer — senior editor, NetWorld Alliance

Pizza and gelato industry players test, bake and taste their way through the two-day North American Pizza & Ice Cream Show.

Brand boost: Interacting through the Internet

Domino's Pizza and Pizza Hut are using the Internet to promote fun customer interaction first, pizza sales second.

Minimum wage, maximum impact

With the Senate passing its own version of a bill to increase minimum wage, where the issue will land is anybody's guess.

Independent Operator of the Year: Pizza Shuttle

Read how Pizza Shuttle became one of the world's busiest pizzerias grossing $5.5 million a year.

Coupons, cash and connivers

Be on the lookout for employees using coupons to scam your pizza operation.

Credit card fraud killer

Experts say credit-card fraud is high in restaurants, but high-tech pay-at-the-table terminals can eliminate the problem.

Pizza franchisors seeking autoworkers, military veterans

Pizza franchisors want disciplined, systems-savvy franchisees, so they've targeted furloughed autoworkers and military veterans.

zpizza is hot, healthful and growing

zpizza slices out a niche in fast casual with healthful pizza.

Welcome to the foodservice future

Restaurant tech whiz Jim Melvin envisions a future filled with revenue-boosting, customer-operated purchase devices.

2006: A Year in Review

Following is a look at the serious and funny events transpiring last year in the pizza industry.

Gift cards boost profits

Huge sales prove customers love gift cards.

Trans-fat bans based on junk science

Columnist: Anti-trans-fat research doesn't warrant bans.

Pizza chains to watch in 2007

PizzaMarketplace looks at four chains to watch in 2007.

Chain of 2006: Papa John's Pizza

Papa John's overcame challenges and returned to industry leadership.

PizzaMarketplace 2006 Chain of the Year

Here's how PizzaMarketplace chose its first-ever Chain of the Year.

Pizza's been good to Chris Bianco

Pizzeria Bianco's owner says pizza making is never boring.

Domino's Pizza fires driver, NLRB investigates

The NLRB questions why a Domino's Pizza driver was fired.