Restaurants offering Tax Day specials

by Travis Wagoner — Editor, Networld Media Group

The tax man cometh. One of Americans' least favorite days — income tax filing day — is Monday.

Kitchen design and technology: 5 ways to improve foodservice operations

by Travis Wagoner — Editor, Networld Media Group

A successful foodservice operation must incorporate three elements: food, people and equipment.

How Smashburger, Billy Sims BBQ, East Coast Wings get franchisees to be social

by Travis Wagoner — Editor, Networld Media Group

Marketers have been touting the benefits of digital marketing for years, but motivating franchisees to carve out time to learn the ropes can be difficult.

At the Summit: Are you embracing the Internet of Things in your franchise?

by Travis Wagoner — Editor, Networld Media Group

Everyone seems to be talking about the "Internet of Things," or IOT, but what does that have to do with restaurants?

Who's winning the fast casual pizza game?

by Travis Wagoner — Editor, Networld Media Group

The fast casual pizzeria craze shows no signs of ebbing.

Restaurant, retail customer experience leaders headline ICX Summit

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

Gurus from Smashburger, Dickey's Barbecue Pit, Detroit Red Wings, Domino's Pizza and Wingstop are among a hefty list of speakers and panelists offering expert…

LeBron 'Ron' James working at Blaze Pizza?

by Travis Wagoner — Editor, Networld Media Group

Meet the newest Blaze Pizza employee, "Ron."

At the Summit: How to create a franchise-friendly supply chain

by Travis Wagoner — Editor, Networld Media Group

The supply chain is often the thorn in the side of franchisors, especially those that have brands spread nationwide or globally.

Wingstop, Pizza Hut, Cici's Pizza execs debate importance of mobile apps

by Travis Wagoner — Editor, Networld Media Group

The customer experience at a restaurant is paramount to a restaurant's success. Mobile apps have become increasingly part of that experience, but how important…

4 things you don't know about the ACA (but should)

The employer shared responsibility rules under the Affordable Care Act (sometimes called "pay or play") is just one more area that is moving so fast that many…

Commodities: A mixed week

by Travis Wagoner — Editor, Networld Media Group

The price for cheese fell, wheat and gasoline increased, natural gas prices were mixed, and pizza stocks were up.

Why millennials make valuable franchise partners

by Cherryh Cansler — Editor, FastCasual.com

Millennials have ignited rapid change in the industry and view franchising differently than the previous generation of business owners.

Slapfish CEO urges Summit attendees to 'make your most annoying customer your best friend'

by Travis Wagoner — Editor, Networld Media Group

Slapfish founder Andrew Gruel responds to approximately 30 online reviews daily about his company — regardless of whether they are positive or negative. He…

Caging your losses: How controlling loss can offset costs of using cage-free eggs

While restaurant owners and operators can try to pass price increases to customers, recent media reports suggest that although consumers are willing to pay…

5 things to consider before measuring customer behavior via mobile

Mobile interaction allows consumers to engage more naturally at times that are comfortable and appropriate for them and to share their experiences with others…

Infographic: Are you using Instagram to attract Millennials?

by Cherryh Cansler — Editor, FastCasual.com

Of Instagram's 40 million monthly users, 90 percent are Millennials.

5 Tips to turn BoH staff into customer-experience superheroes

by Cherryh Cansler — Editor, FastCasual.com

Use these tips to transform your back-of-house staff into customer-experience superheroes — cape optional.

Infographic: March Madness fans go mad for gluten-free options

To see how gluten-free options are taking over at arenas, check out this infographic designed by Maui Wowi.

How to efficiently train your staff about food allergies

Very minute or even trace amounts of a food can cause a reaction in a highly sensitive patient. However, these are often all preventable with the proper…

Pizza restaurants celebrating 'National Pi Day'

by Travis Wagoner — Editor, Networld Media Group

March 14 might be best known as the annual celebration of everyone's favorite mathematical constant, but it's an important day for pizza lovers, too.