The next steps of a soon-to-franchise restaurant company

by Harold Kestenbaum — Partner, Gordon & Rees, LLP

In my last blog, I discussed what to do once you decide to franchise your restaurant. Now that you've taken those next steps, where do you go from here? The…

Worry maps

by Suzy Badaracco — President, Culinary Tides Inc

Eighty percent mistakenly believe the gluten-free diet is either "more healthful" or a weight loss solution, instead of a medically-indicated diet for the auto…

Restaurants serve up a path to success – Part 2

by Nate DaPore — President and CEO, PeopleMatter

Retaining your top talent will grow increasingly difficult as the economy continues to improve and the labor market tightens.

Employee hotline – Avoid passing in the no passing zone

Employee Hotlines encourage employees to report incidences when they observe unsafe conditions or inappropriate behavior, and promotes a culture of ethical…

New 'inventive' food innovation

by Darrel Suderman — President, Food Technical Consulting

New product research eventually evolved into a new mindset term called 'creative,' and companies hired research chefs to bridge the gap between research and…

The QR Code – A cheap, green, effective marketing tool for pizza operators

by Jennifer Wright — CFO, Ecovention, LLC

There is a plethora of websites that produce QR codes for URLs quickly, easily and at no cost.

All I really need to know I learned in kindergarten

by Marla Topliff — President, Rosati's Pizza

Learning an important marketing lesson at the age of 7.

Restaurants serve up a path to success — Part 1

by Nate DaPore — President and CEO, PeopleMatter

Have you taken a look at the 2012 Restaurant Industry Forecast? If you don't have a copy, you'll want to get one. If you have a copy and haven't read it…

It's counterfeit! Now what do we do? - Part 3

Training your employees on how to detect counterfeit, and what to do when it occurs is an essential element of loss prevention and cash management plans.

Food innovation burnout at 33,528 feet

by Darrel Suderman — President, Food Technical Consulting

The term innovation is used more frivolously as it now implies a company is "agile" and "cool."

What are your brand standards?

by Betsy Craig — pres, menutrinfo.com

Research shows that 96 percent of the nearly 31,000 menu items studied from chain restaurants failed to meet USDA recommendations for calories, sodium, fat and…

A hiring road map: tips to navigate key trends in the hourly landscape

by Amanda Richardson — Senior Vice President of Product and Marketing, Snagajob

Adapt your method of hourly hiring and retention to build a better approach that works with the trends instead of against them.

Is it real or counterfeit? Part 2 – Detection devices

Part 1 of "Is it real or counterfeit?" gave practical tips in teaching cashiers how to detect counterfeit currency. Anti-counterfeit technology has been…

Is your staff BYOD and policy free?

by Nate DaPore — President and CEO, PeopleMatter

Only 30 percent of companies have a policy in place for managing personal mobile devices used by employees for work.

The most important issue facing restaurant owners today: tip reporting

by Rick Casmass — VP Marketing, Valiant

I’ve worked many years for tips. I began my restaurant career when I was 14 (don’t tell the Labor department). I’ve been a busboy, a waiter, a bartender, and…

Using technology to streamline your phone and delivery operations

by Shawn Chute — COO, Sutus

You need communications system that helps you manage the entire customer ordering experience; one that can generate the business data you need to implement the…

Dude, where's my regs?

by Betsy Craig — pres, menutrinfo.com

Last July, the NRA and many other organizations suggested the FDA use flexibility for menu labeling stipulations as they apply to both chains and smaller…

Value Menu: The top 12 benefits of digital menu boards [Infographic]

by Alicia Kelso — Editor, QSRWeb.com

We surveyed QSR and fast casual operators to learn the top benefits of digital menu boards. We turned the results into this cool infographic.

Is it real or counterfeit? Practical tips in detecting counterfeit currency

Recognizing fake bills comes down to training that is easy to comprehend and makes sense, yet doesn't slow down the operation.

Is social media part of your marketing mix?

by Janet Eden-Harris — CMO & SVP Strategy, Market Force

We all know that our friends and families influence us if they give us a recommendation…or a ‘stay away!’ …for a vendor or business. And those recommendations…