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Products & Services

Winback Chat: Real-time Guest Recovery

Turn unhappy customers into loyal advocates through our speedy real-time chat on mobile or desktop.

Presented by Ovation Up, Inc.

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Back of House Restaurant Management Solution for Enterprise Brands

SynergySuite streamlines restaurant operations with an all-in-one software solution. Manage inventory, track sales, and optimize staff scheduling seamlessly. Enhance efficiency, reduce costs, and boost profitability. Gain real-time insights and control over your business, empowering you to deliver an exceptional dining experience.

Presented by SynergySuite

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Operational Insights

Each piece of Ovation feedback and each online review is automatically categorized into one of 34 restaurant-specific operational categories, telling you what to celebrate and what to fix where.

Presented by Ovation Up, Inc.

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Frictionless Guest Feedback: Surveys

Using surveys built with hospitality in mind, you’ll get more feedback and finally hear what the average guest has to say. Use QR codes and seamless integrations to capture real-time guest feedback from all channels, dine-in or off-premise.

Presented by Ovation Up, Inc.

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Automated Phone Answering System: Call-to-Text

Save time with our customizable phone tree that immediately texts callers with requested info, while collecting feedback and seamlessly integrating with Ovation.

Presented by Ovation Up, Inc.

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Text Marketing

Reach your guests instantly and effectively with targeted text messages.

Presented by Ovation Up, Inc.

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