News & Media From Judy Mottl
Velvet Taco, Salad House, &pizza, Erik's DeliCafe leaders talk online engagement, smart promotions
by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com
Top restaurant leaders share insight on fueling growth through online engagement and smart promotions at the upcoming Fast Casual Executive Summit.
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Speaker Spotlight: Andy Huang, VP/COO, L&L Hawaiian Barbecue
by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com
Andy Huang, VP/COO, L&L Hawaiian Barbecue is one of dozens of panelists participating in the upcoming Fast Casual Executive Summit.
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Speaker Spotlight: Seth Larsen, chief relationship officer, Cheba Hut Toasted Subs
by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com
Seth Larsen, chief relationship officer at Cheba Hut Toasted Subs, is one of dozens of panelists participating in the upcoming Fast Casual Executive Summit.
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Tapping data to drive personalized guest experiences in the restaurant
by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com
Top restaurant leaders will share insight on how to leverage data analytics and loyalty programs to deliver personalized experiences at the upcoming Fast…
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Speaker Spotlight: Troy Hooper, Pepper Lunch CEO
by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com
Troy Hooper, CEO of Pepper Lunch, shares a look at his career, his achievements and industry trends ahead of his appearance at Fast Casual Executive Summit…
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Brooklyn Dumpling Shop, Perkins, Bun Mee, Keke's leaders share franchising success insight
by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com
What it takes to succeed in franchising was the focus of a panel talk at the recent Restaurant Franchising & Innovation Summit.
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How and why restaurant leaders are serving up AI in operations
by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com
AI is fast becoming ubiquitous in the restaurant environment, helping to streamline tasks, train employees and deliver a more rewarding customer experience.
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Swig, HTeaO, Everbowl, Vicious Biscuit leaders share tips for building a tech roadmap
by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com
Mapping out a tech roadmap was a panel topic at the Restaurant Franchising & Innovation Summit, held in Myrtle Beach, South Carolina. It was sponsored by Crisp.
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Restaurant leaders share why AI, data, emotional intelligence are keys to franchise success
by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com
When it comes to growing and sustaining a successful franchise, brands would do well to tap AI to drive expansion, leverage emotional intelligence to drive…
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ICX Summit keynote: Tapping customer engagement drives big shoe brand success
by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com
Neely Woodson Powell, founder of the Charleston Shoe Company, will be a keynote speaker at the upcoming ICX Summit taking place Sept. 9-11 in Charlotte, North…
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ICX Summit celebrates 8th year this September
by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com
The ICX Summit kicks off Sept. 9-11 in Charlotte, North Carolina, with notable keynotes and panelists on a wide range of retail customer experience topics.
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Dave's Hot Chicken, Biscuit Belly leaders share operations advice
by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com
Top restaurant brand leaders at Dave’s Hot Chicken and Biscuit Belly provide insight on everything from growing a brand to smart hiring approaches during a…
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Assessing restaurant tech stack saves money, reduces management tasks
by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com
Restaurant technology is great but sometimes a brand can amass a tech stack that’s proving to be expensive and hard to manage. Learn how minimization and…
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Embracing AI without killing the restaurant budget
by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com
Leaders from Five Guys, BurgerFi, Papa Johns and Primanti Bros. shared how their brands are embracing AI without breaking the bank in a Fast Casual Executive…
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Rethinking restaurant customer engagement, loyalty strategies
by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com
A panel talk on loyalty programs at the recent Fast Casual Executive Summit featured Bob Andersen, president of The Great Greek Mediterranean Grill; Jon Asher…
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ICX Summit celebrates 7th year with September event
by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com
The Interactive Customer Experience Summit, which is celebrating its seventh year, is a dual event in 2023 featuring the Bank Customer Experience Summit.
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Capriotti's, Original ChopShop, Sweetfin leaders talk extending hospitality to digital customers
by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com
Technology is playing a big role in providing a robust digital customer experience.
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Chipotle, Fazoli's, Smokey Bones share drive-thru, AI insight
by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com
Top fast casual brand leaders offer valuable insight on how AI is driving a more robust digital drive-thru experience.
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Chipotle, Jason's Deli, Ampex Brands talk AI role in customer experience
by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com
Artificial intelligence, from data gathering efforts to robot creation, is gaining ground with restaurant brands. Top leaders share insight on AI innovation…
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Starbird, Fuku, Atomic Wings leaders talk love-hate relationship with delivery apps
by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com
Brand leaders offer insight on managing third-party delivery apps and the brand app and hurdling challenges.
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