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Shawn Chute

Shawn Chute
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Recent Contributions


How an automated callback feature leads to happy customers and delivery staff

by Shawn Chute — COO, Sutus

A call to tell customers their pizza is en route can lead to higher tips and quicker turnaround.

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Using technology to streamline your phone and delivery operations

by Shawn Chute — COO, Sutus

You need communications system that helps you manage the entire customer ordering experience; one that can generate the business data you need to implement the…

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Upselling customers and getting the most out of advanced messaging

by Shawn Chute — COO, Sutus

When your phone line is busy, or your staff too busy to do more than take orders, you will miss out on opportunities to upsell customers.

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Improving efficiency through call reporting

by Shawn Chute — COO, Sutus

There are now several phone and communications solutions on the market that come with reporting and advanced analytics as standard, including number of calls…

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Using technology to upsell customers

by Shawn Chute — COO, Sutus

On-hold messaging is now advanced enough to work as a successful marketing tool.

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Improving the customer call experience

by Shawn Chute — COO, Sutus

For pizzerias, particularly those without dine-in facilities, your phone system is more than a business tool, it's the lifeblood of your business and the…

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