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Papa John’s selects Red e App to increase opps efficiency

Papa John’s selects Red e App to increase its operational efficiency through mobile workflow communication with its corporate managers.

August 20, 2015

Papa John’s Pizza has selected Red e App, a mobile communications platform, to increase operational efficiency across its organization, according to a company press release. Red e App will give Papa John’s a dedicated channel to communicate and share files with corporate managers in more than 600 locations using a private, mobile-centric platform.

Papa John’s is planning to expand the service to franchise owners and operators in the future. The service will allow Papa John’s corporate managers to maintain focus on providing the highest-quality pizza to its customers, according to the release. 

The operational demands of Papa John's include food preparation and logistics, point-of-sale, connectivity for phone and other Internet systems, and ensuring that each pizza is prepared and delivered. The global scale of Papa John’s business compounds the workload and requires immediate communication, 24 hours per day, seven days per week, according to the release.

"Red e App allows us to communicate the right data at the right time with a simple solution," Papa John’s Vice President Global Operations Support and Training Edmond Heelan said. "For the first time, we’ll be able to communicate in real-time to all regional and local corporate managers."

With Red e App, Papa John’s is able to utilize a communication platform that is designed specifically for the needs of a non-desk management workforce.

"Papa John’s has always been an innovative and forward-looking company," Red e App CEO Jonathan Erwin said. "We are excited about this partnership for the immediate and long-term operational value it provides to them.”

According to the company, Red e App can be used in organizations to: Enable operations to communicate about procedural changes, updates to point-of-sale systems or critical events regarding safety or training; enable regional and area operations directors to send reports, documents and messages to groups or individual store managers; and to inform leadership around effectiveness of communications, providing read receipts and confirmation that critical messages have been read.

Red e App is available on iOS, Android and Web browsers.