Technology
Chipotle, Jersey Mike's execs reveal pandemic-era strategies
April 16, 2021
The pandemic has no doubt taken its toll on restaurants, but while thousands are struggling, others are reporting gains, including Chipotle Mexican Grill and Jersey Mike's.
Two of their execs, Nevielle Panthaky, Chipotle VP of culinary, and Jersey Mike's CEO Hoyt Jones recently joined FastCasual and Dosh, a cash-back payments app, during a webinar, "Dining in 2021: How It Started, How It's Going. What's Next," to reveal not only how the brands pivoted to make it through the pandemic, but they also discussed the findings from the 2021 Dining Report.
The report polled thousands of consumers, as well as fast casual executives, to find out how the pandemic changed customers' needs and how brands scrambled to meet those needs by adding services including contactless delivery and curbside pick-up.
Download the free webinar here to hear from Panthaky and Jones as well as about the study's results.
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