POS

ConverseNow selected as voice AI partner for Adora POS

Image: Adobe Stock (AI)

September 10, 2024

ConverseNow, a provider of voice AI technology for restaurants, has partnered with Adora POS, a point-of-sale system for pizza restaurants, according to a press release.

The partnership grants Adora POS customers access to ConverseNow's voice AI solutions, designed to streamline phone orders and boost upselling.

ConverseNow's technology allows customers to place orders and ask questions using natural speech, aiming to improve efficiency and customer experience. This caters to those who prefer voice interactions, offering a seamless experience while freeing employees to focus on in-store customers.

"Phone calls can be a challenge for restaurants," said Vinay Shukla, CEO and co-founder of ConverseNow. "While they open an important order channel, they can also divert staff attention away from in-store customers and order preparation. Automating phone answering with ConverseNow ensures that no call goes unanswered, preventing lost sales and maintaining customer loyalty.

Kevin Wendland, CEO of Adora POS, expressed excitement about the partnership.

Adora's point-of-sale software is built to serve guests across multiple channels — whether face-to-face, online or via delivery. By partnering with ConverseNow, we're enabling our clients to automate phone-in orders, which augments their existing ordering channels. Adding ConverseNow's voice AI services to our tech partner integrations helps our restaurant operators improve efficiency, maximize staff productivity, and deliver outstanding hospitality no matter how or where guests place their orders."