POS
Dewey's selects Revel Systems for POS solutions
December 14, 2023
Dewey's Pizza has partnered with Revel Systems, a cloud point-of-sale and business management platform. Revel's open API will allow the Cincinnati-based pizza brand to use third-party solutions for items like loyalty, gift cards, data analytics and more. Dewey's will also utilize Revel Advantage, Revel's integrated in-house payment processing solution, according to a press release.
"We were thrilled with the speed and ease of the Revel rollout, as well as the level of support we received throughout the process," David Roush, director of operations at Dewey's Pizza, said in the release. "We have already experienced improved efficiencies with managing menu, pricing, and other updates across all locations. A process that used to take a full day can now be completed in less than an hour."
"We want to use our preferred solutions for consumer and operational analytics, and the Revel open API enables us to execute our strategy easily," Chris Abrams, director of technology at Dewey's Pizza, said in the release.
Dewey's Pizza implemented Online Ordering XT, Revel's native online ordering solution to control the consumer experience and ensure their brand stays top-of-mind with every off-premises order.
"The Revel POS platform has extensive capabilities designed specifically for multi-location pizzerias, and we are excited to see that Dewey's Pizza is already benefiting from operational improvements," Chris Lybeer, chief strategy officer, Revel Systems, said in the release. "Additionally, it was very rewarding for our team to work with such an engaged and skilled team of operational staff, whose professional approach made the implementation so efficient and successful."
The pizza company also plans to begin using the Revel Kitchen Display System, which eliminates the waste, cost and hassle of paper tickets in the back of the house.
Dewey's operates 25 restaurants throughout the Midwest.
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Revel Systems is an open cloud order management platform at the heart of our clients’ business. Through flexible architecture and open API, Revel ensures brands have the freedom they need to design a full tech stack that meets their needs, enabling them to provide an unmatched customer experience, diversify revenue streams, and scale with ease.
