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Domino's, EchoSat team up to provide 'secure communications redundancy' for franchisees

Domino’s and EchoSat Inc. are partnering to provide secure communications redundancy for electronic payments data and business systems to Domino¹s corporate and franchise stores.

October 13, 2015

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Domino’s and EchoSat Inc., a provider of payments security and redundancy solutions, are partnering to provide secure communications redundancy for electronic payments data and business systems to Domino¹s corporate and franchise stores. EchoSat will use a wide range of wireless solutions to meet the geographical demands of Domino's across North America, according to a company press release.

"Domino¹s is excited to make available EchoSat PaySafe cellular backup service in our Domino’s stores as it will help ensure greater uptime and reliability for our franchisees and customers, especially during peak busy hours," said Michael Davis, Domino’s vice president of global store technology. "We’re expecting this program to be beneficial to our goal of fast and excellent customer service."

In the era of online ordering and smartphone apps for restaurants, store connections are critical for the retail operator and a single broadband connection can be unreliable, the release stated. EchoSat will utilize multiple technologies to service Domino’s stores, and provide critical failover for electronic payments and business systems to Domino’s existing wide-area network. Adding this level of redundancy to the retail network will allow Domino's to continue to focus on its success in digital channels, which drove 50 percent of U.S. sales at the end of 2014.

"EchoSat is pleased to partner with Domino's to provide network redundancy for their retail locations, as well as those owned by Domino's franchisees," said Mark Carl, CEO of EchoSat. "Emerging applications, such as online ordering and high-speed payments are driving the need for retailers to be connected 100% of the time. EchoSat will continue to develop and deliver solutions that meet the needs of these multi-site retailers and franchisees. Domino's is a recognized leader in technology innovation, and we're pleased to be part of it."

Domino’s has more than 12,100 stores in more than 80 international markets.