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Domino's franchisee shares hiring, retention secrets
April 21, 2009
ANN ARBOR, Mich. – Domino's Pizza franchisee Dave Melton, who owns four restaurants in New York, shares the secrets of his hiring and retention success in a new book, "Hire the American Dream," co-written by Domino's vice president of communication Tim McIntyre.
Melton, who opened his first store in 1989, leads a franchise that has seen zero turnover in management in the past six years, and where the average employee tenure is eight years.
Most of Melton's managers were recent immigrants to the United States when he gave them jobs as pizza deliverymen, making minimum wage pus tips. Each of them now earns $60,000-$80,000 a year and manages a pizza shop with sales exceeding $1 million a year. Four of Melton's employees have gone on to become millionaire Domino's franchise owners themselves.Melton's ability to recruit and retain his workforce was featured in the Sunday New York Times in February 2008. His story caught the attention of an editor at business book publisher John Wiley & Sons.
The book also features a foreword by Domino's chairman and CEO David A. Brandon as well as a number of stories of individuals who started working for minimum wage at Domino's and have gone on to become millionaires.
"Hire the American Dream" is in stores now. It is also available for order on Amazon.com, BarnesandNoble.com and Borders.com.
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