Pizza Hut rolls out China call center

September 19, 2005

The Standard, Hong Kong: Pizza Hut Hong Kong wants to increase carryout sales by 20 percent with an HK$30 million (U.S. $3.9 million) investment in a customer call center in Guangzhou.

Up to 200 workers have been hired to take telephone orders, which at peak times can amount to 10,000 calls per hour streaming into its 63 units.