Technology

Pizza Inn deploying Revel tech to modernize operations

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November 9, 2022

Pizza Inn, a brand under the portfolio of the Rave Restaurant Group, is deploying Revel Systems' Revel Delivery XT to modernize operations.

The technology, a native delivery management system, will be integrated across all Pizza Inn Buffet locations, according to a press release.

"Our industry is changing rapidly and we needed a modern POS platform with an open API that could help us quickly adapt while also leading the way with innovation," Mike Burns, executive vice president and chief operating officer, Rave Restaurant Group, said in the release. "As our stores increasingly operate in a hybrid business model, we identified the need for a flexible POS platform like Revel Enterprise that streamlines these various ordering channels, analyzes them and helps us make educated business decisions based on revenue."

The technology will drive the brand's in-house delivery operation and fleet of delivery drivers. It provides live tracking for customers without requiring a third-party application and provides ongoing customer engagement through email and text messaging.

"The Revel Enterprise POS platform includes multiple delivery solutions, complex order management capabilities and comprehensive kitchen automation, which makes it a great fit for a pizzeria like Pizza Inn," Greg Dukat, Revel Systems CEO, said in the release. "We are honored that Rave Restaurant Group chose Revel as the technology foundation to facilitate their initiatives for driving growth, improving operations and delivering an exceptional guest experience."

Pizza Inn will also implement Revel Advantage, an in-house payment processing solution that seamlessly integrates with Revel Enterprise to provide a complete POS and payments offering tailored to meet their business requirements.

Other large restaurant chains selecting Revel Enterprise include Friendly's Restaurant, Another Broken Egg Cafe, Pizza Ranch, The Halal Guys, Dave's Hot Chicken, Sajj Mediterranean, Rise Southern Biscuits & Righteous Chicken, Fat Brands, Moe's Southwest Grill, Kung Fu Tea, Teriyaki Madness, Focus Brands, Lou Malnati's, Erbert & Gerbert's and more.