Technology
Pizza King customers 'ring the king' with Revel rollout
October 7, 2020
Midwest-based Pizza King has deployed Revel Enterprise and Advantage products across its 49 locations to handle payments through its cloud-based POS, a news release said.
Pizza King made the move as part of efforts to modernize operations and improve the customer experience.
Pizza King customers place orders directly with the kitchen from their booths. Revel Enterprise enables Pizza King to track orders through iPad stations in the kitchen, where the tool works to simplify and automate how Pizza King calculates ingredient-level inventory and labor costs.
"We've created a unique ordering experience at Pizza King. …" Pizza King CEO Alan Robinson said in the release. "We chose Revel because its flexibility empowers our staff, allowing them to quickly and accurately capture orders. We look forward to continuing to streamline operations as we scale with Revel's cloud-based pizza solution."
Revel Systems CEO Greg Dukat said the company's product engineering team developed and built the POS specifically for pizzerias.
"Because Revel is a cloud-based system, operators can push updates across locations with a push of a button," Dukat said in the release. "This simplifies the management of multi-unit operations like Pizza King and makes future growth more feasible. Our solution allows operators to remain nimble in today's environment, and that flexibility is often Revel's key differentiator when compared to legacy solutions."
Pizza King will use Revel's open API to integrate with employee scheduling, online ordering and a loyalty program in the future. The chain is based in Muncie, Indiana.
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Revel Systems is an open cloud order management platform at the heart of our clients’ business. Through flexible architecture and open API, Revel ensures brands have the freedom they need to design a full tech stack that meets their needs, enabling them to provide an unmatched customer experience, diversify revenue streams, and scale with ease.
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