Pizza Pilot claims it can improve delivery times by 12 minutes

RESEARCH TRIANGLE, N.C. — Pizza Pilot claims its software can improve delivery times by 12 minutes.

 

According to a news release, Pizza Pilot uses GPS to track every driver. It links to the pizza joint's POS to track all in-store activity, from order-taking to delivery to tracking drivers returning to the store. It uses Microsoft's MapPoint to plot addresses.

 

Pizza Pilot validates the Web addresses through StrikeIron's pioneering US Address Verification Web Service to ensure that order takers never take down a bad address and drivers never waste precious time tracking down delivery locations.

 

"Pizza Pilot is not only working to improve the quality of order-taking, but also getting the pizza in the hands of customers faster, enhancing customer satisfaction," said Bob Antonellis, founder and president of Pizza Pilot. "By monitoring hundreds of activities and ensuring delivery addresses are 100 percent accurate we can improve delivery times by as much as 12 minutes."

 

During 16 months of in-store testing at several Domino's franchisees, Pizza Pilot was successful in improving driver productivity up to 20 percent, reducing labor, mileage theft and lost drivers while improving delivery times by 5-12 minutes.