August 9, 2022
Pizza Ranch has deployed Revel Enterprise, a cloud platform for pizzerias, chainwide to drive increased revenue across all of its ordering channels and better manage its hybrid business model. Revel will offer the pizza chain POS support, integrated payment process, kitchen management, delivery and more, according to a press release.
"Pizza Ranch offers our customers several different ways to enjoy our food both on and off premises, and Revel Enterprise provides the flexibility necessary to better manage those channels to drive growth," Jon Moss, senior vice president and chief brand officer for Pizza Ranch, said in the release. "Additionally, by moving from our legacy POS to a cloud solution like Revel Enterprise we also dramatically lowered our total cost of ownership while at the same time gaining flexibility for the future."
Pizza Ranch is using Revel Delivery XT, the POS platform's native delivery management solution, to operate its in-house delivery operation and fleet of delivery drivers. This enables Pizza Ranch to retain full profits on every order and control the customer experience from start to finish. Delivery XT offers live tracking for customers without having to use a third-party application and provides communications through email and text messaging. The solution also provides analytics and reporting so Pizza Ranch can continually optimize their delivery operations.
All orders Pizza Ranch receives are routed to the Revel kitchen display system (KDS), creating a fully integrated order fulfillment process. The result will be a better customer experience, with orders that are completed quickly and accurately, according to the press release.
Pizza Ranch also elected to use Revel Advantage, Revel's in-house payment processing solution that seamlessly integrates with Revel Enterprise to provide a complete POS and payments offering.
"Revel Enterprise is a flexible platform that includes unique capabilities to meet the specific needs of pizzerias such as multiple delivery solutions, the ability to manage complex and custom orders, and advanced kitchen management," Chris Lybeer, chief strategy officer for Revel Systems, said in the release. "We are extremely excited that a large, growing chain like Pizza Ranch chose Revel Enterprise, as it demonstrates we are delivering solutions that meet the needs of prominent national brands."
Revel Systems is an open cloud order management platform at the heart of our clients’ business. Through flexible architecture and open API, Revel ensures brands have the freedom they need to design a full tech stack that meets their needs, enabling them to provide an unmatched customer experience, diversify revenue streams, and scale with ease.