Technology

Revel partners with Voxie to drive customer revenue

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February 24, 2022

Revel Systems, a cloud-native POS and complete business management platform, is partnering with Voxie, a texting and automation platform, according to a press release.

The combined offering helps drive additional revenue for customers in the restaurant and retail sectors by as much as 30%.

Voxie generates real-time, highly personalized conversations between brands and customers to increase engagement, drive sales and support reputation management. The integrated solution, which is offered as an opt-in to Revel clients, allows Voxie to send relevant and strategically timed text messages to customers to enable increased customer visits and repeat business.

"The Voxie and Revel partnership extends the exceptional customer experience provided at the Revel POS with highly personalized post-purchase engagement from Voxie," Bogdan Constantin, founder and CEO of Voxie, said in the release. "Our platform engages millions of customers each month and typically drives up to 10 times more revenue for retailers than other marketing channels. Many customers realize a 20-fold return on the cost of Voxie investment within a month."

The combined Revel and Voxie offering is designed to help retail and restaurant brands better engage with their customers.

"As market dynamics continue to shift and many consumers still opt for online ordering and delivery, our partnership with Voxie provides an important extension for our restaurant and retail brands to keep in touch with customers by connecting their transactional behavior to personalized, text-based engagement," Chris Lybeer, chief strategy officer at Revel Systems, said in the release. "Given the compelling customer engagement metrics demonstrated by Voxie clients, we're confident this will be a valuable opportunity for Revel customers."

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Revel Systems is an open cloud order management platform at the heart of our clients’ business. Through flexible architecture and open API, Revel ensures brands have the freedom they need to design a full tech stack that meets their needs, enabling them to provide an unmatched customer experience, diversify revenue streams, and scale with ease.

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