April 1, 2021
Allowing individual franchisees to select their own network architecture, security and connectivity can sound like a great idea. Let them decide what is best for supporting them and their customers. But the individual franchisee is not the only group at risk. This disparate network architecture across the brand increases network security risks and the attack surface, potentially damages the brand reputation and long term revenue, adds complexity and operational inefficiencies, and increases the costs to the corporation and franchisees.
However, by mandating a vendor-of-record to all franchisees, you can:
By providing full network traffic visibility and control at all franchisee locations, a standardized network offers the ability for corporations to gain "herd immunity" and add solutions the brand may have thought out of reach of its franchisees.
Watch the On-Demand webcast to learn how the right strategy offers the ability to standardize the network infrastructure and how to leverage the deployment event to further standardize and document the conditions of the franchises network equipment.
Mark has been working for over 15 years with many restaurant businesses to shape their network security and PCI DSS compliance strategies and deliver solutions that enable them to innovate and grow their businesses while protecting their brand and customers' data. Mark understands how vital business continuity, productivity, and customer experience is for multi-unit restaurants and how success in today's digital world is impossible without a secure and reliable network foundation. He is currently the Senior Vice President of Sales with Netsurion where he manages a team of seasoned professionals to drive Netsurion's suite of network security products and services..
Chad has spent the last 25 years helping large U.S. retailers and U.S.-based IT service providers expand their capabilities across the globe to follow their clients' expansions. He has developed and completed full entity formations in Brazil and China and has worked with sales pursuit teams in messaging and client-facing presentations. He has also established global alliance and partnership models for multiple global IT organizations. Chad travels around the world to develop and maintain long-term relationships with employees, clients, vendors and partners, which are critical for success
Chad understands business at a granular level. A strategic thinker, he develops innovative approaches to solving a variety of problems. With Chad, there's never a problem too large to tackle or a customer too small to care for. He is accessible and responsive when business needs demand quick information or decisions. A consummate professional, Chad dedicates himself to providing quality service in every pursuit.
From 2011-2017, Chad was Principal Consultant at CompuCom. The leading IT outsourcing company provides infrastructure management services, application services, systems integration, consulting services and the procurement and management of hardware and software.
From 2005 to 2010, Chad was Vice President of Corporate Development at Contingent Network Services. The global technology services company specializes in secure WAN management, network integration, logistics and maintenance for large enterprises. He was the key executive in establishing master service agreements with large channel partners and new global markets. He also led the team that enabled the procurement and on-site support services in APAC region for a large technology retailer and their China store buildout
From 2003 to 2005, Chad was the Vice President of Managed Services at Mycom Group. He was responsible for the development of managed services and created national awareness of the SMTP email filtering service.
Currently, Chad serves on the board of advisors at MobileFiT Solutions Inc., which equips fitness centers with comprehensive member engagement technology. He is also a member of Queen City Angels, the first group of experienced, accredited investors committed to accelerating the growth of outstanding early-stage information technology and life sciences businesses in the Cincinnati region.