July 12, 2022
The post-covid rebuild stage has led to a slew of new challenges: Supply chain delays and shortages, rising food and menu prices, changing guest expectations – all of which are seriously exacerbated by labor market staffing challenges.
But the solution lies in your staff. If you can retain and inspire, they're going to help you control costs and improve operational efficiency. They're going to help you keep labor costs down by avoiding voluntary turnover and morale concerns. They're going to help you achieve more predictable successes as franchising and acquisitions hit an all-time high.
But first you need to inspire, align, and enable them to do so.
This webinar shares the secret to drive the discretionary effort foodservice organizations need to rebuild – and grow. Bringing in groundbreaking research and decades of EX experience, Nudge COO Jordan Ekers and industry experts will explore what restaurant workers need to feel inspired, aligned, and enabled at work, including community-building, frontline training, effective communication, and much more.
Jordan is a recognized technology entrepreneur who has worked with many of North America's most prominent retail and foodservice brands to help improve the customer experience. With extensive experience in customer loyalty, rewards strategy, and mobile technology, he co-founded Nudge to help brands find a better way to communicate with, engage and reward employees for exceptional performance.
An expert on frontline training and enablement, JD Dillon has over two decades of experience working in operations and talent development with dynamic organizations like Disney, Kaplan, and AMC. He's a respected author and speaker in the workplace learning community, and continues to apply his passion for helping frontline employees around the world do their best work every day in his role as Axonify's Chief Learning Architect.