Webinar
Your POS Isn’t Just for Cashiers Anymore. It’s for Customers Too!
June 24, 2021
Gone are the days when point-of-sale systems were being used only at the cash register. Diners are already using them to access menus, order and pay at the table, pay for drive-thru and curbside pickups, and much more. Whether you're a fast casual, quick service or fine dining restaurant, a cloud-based, mobile POS solution can help you reduce labor, eliminate unnecessary touchpoints, decrease friction, increase efficiency, shorten lines and maximize revenue.
Consumers plan to eat out more frequently this year, with 78% planning to dine out monthly (up from 59% last year), according to an Oracle study. 73% of them plan to reduce their use of cash, and 49% want to reserve their table, order and pay through a mobile device. Restaurants also face a challenge with finding labor in the current market that's likely to continue, and need better technology and tools to help facilitate customer service.
In this webinar, you'll learn:
- What diners expect today and how to keep them coming back.
- How to prepare your business for the increasingly cashless/contactless era.
- Trends that are here to stay, including contactless, self-serve kiosks, QR codes, handhelds and mobile ordering.
- Why "pay from the table" will only grow in popularity.
- How to decrease friction and increase sales without additional overhead.
Meet the panelist
Brian Whitney
SVP Hospitality (formerly VP of Sales)
Appetize
Brian Whitney has led Appetize's sales efforts in the hospitality industry and has now transitioned into a broader leadership role within the company. He brings 25 years of POS experience to Appetize and has worked with Radiant Systems, NCR and Allure. He has worked globally with teams in over 20 countries on five continents in a range of industries including hospitality, airports, cinemas, stadiums and retail. An avid college sports fan, he lives in Atlanta with his wife, Monica, and daughter, Annabeth.
