Customer Service / Experience News & Media
Firenza begins targeted expansion
July 28, 2016
Firenza Pizza signed a development agreement for five new units in North Carolina, according to a company press release. The locations will be developed over…
read nowUno's pizza loses some girth
July 28, 2016
Uno Pizzeria & Grill calls its new Chicago thin-crust pizza its biggest new product launch since Deep Dish Pizza was brought on to the scene in 1943…
read nowMalawi's bring Pizza with a Purpose to Virginia
July 28, 2016
The Church Restaurant Group will open the first Malawi's Pizza franchise on the eastern seaboard this fall, according to a news release. The first of five…
read nowMr. Gatti's opens first location since 2015
July 28, 2016
Gatti's Pizza opened its first new restaurant since the chain was purchased in 2015 by Sovrano, LLC. The new location is on East Belt Line Road in Richardson…
read nowHot Italian hosts annual design, film, and food festival
July 28, 2016
Hot Italian pizza bar, a Californian concept, is partnering with Niello Fiat in hosting the seventh annual Moderno Italiano Festival being held Aug. 12 -14.
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Learning from the best and the worst restaurant apps
Nearly half of the top 100 restaurant chains don't have a native app, even though consumers expect one. Gleaning wisdom from over 1 million app reviews has…
read nowSmoothie system sales down, the NPD Group finds
July 25, 2016
Dollar sales of smoothie makers declined during the first part of 2016, a press release said. According to the NPD Group, a global information company, dollar…
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Historic 1st FAA-approved food delivery? Of course, it's a Slurpee and a doughnut
by S.A. Whitehead — Food Editor, Net World Media Group
Just how long do we have before these autonomous flying delivery trucks fill our skies like a perpetual "day of the locusts"?
read nowPieology opens third Florida location
July 23, 2016
Pieology opened its third Florida location in Jacksonville, according to a company press release. The unit is owned and operated by franchise group, Kingdom…
read nowDippin' Dots now available across US in Chuck E. Cheese restaurants
July 22, 2016
Since its introduction in 2015, the demand for Dippin' Dots has increased among Chuck E. Cheese customers, according to a company press release. As a result…
read nowPapa John chickens out
July 22, 2016
Papa John's said its has, as promised in December, transitioned to the use of vegetarian-raised, antibiotic-free poultry as of July 1,
read nowUncle Maddio's expands in Charlotte area
July 21, 2016
Uncle Maddio's Pizza expanded in the Charlotte, North Carolina area, a company press release announced. The brand announced the opening of its third restaurant…
read nowPie Five is "snicker-ing" about new dessert
July 21, 2016
Pie Five is introducing a concoction next week that is diametrically opposed to swimsuit season. On July 26 the restaurants will begin offering a cheesecake…
read nowPizzaRev announces location, debuts iPourIt, fundraiser
July 21, 2016
To celebrate the opening of its new Oaks Mall unit in Thousand Oaks, California, PizzaRev announced it will give away free pizza on July 21 from 11 am – 1…
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Why your app isn't appealing to your customer base
Not all apps are created equal, and consumers don't have the patience to wait while you to get it right.
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Early bird gets the worm: Top 5 reasons to meet us in Cali for Fast Cas Exec Summit
by Cherryh Cansler — Editor, FastCasual.com
Although our 11th annual Fast Casual Executive Summit isn't until Oct. 9-11, you can get in at $595 as opposed to the regular price of $795 if you register by…
read nowWhat are ya' drinking? New technology gives more accurate answer than ever
July 19, 2016
Beverage dispensing company Lancer has partnered with beverage data company Weissberger to create a platform that turns Lancer fountain dispensing machines…
read nowDonato's Pizza is fan favorite in Nashville
July 19, 2016
Donato's pizza said in a news release that its success with its location in midtown Nashville has been so encouraging, it's pressing ahead with planning for…
read nowOracle Hospitality unveils new POS and hospitality platform
July 18, 2016
Oracle Hospitality announced an upgraded release of Oracle Hospitality Simphony Cloud Service in a company press report. The new Oracle Hospitality POS and…
read nowPizza Hut releases giant pizza in preparation for Olympics
July 18, 2016
Pizza Hut announced the debut of the nearly 24-inch Big Flavor Dipper pizza in a company press release. The Big Flavor Dipper pizza costs $12.99 and includes a…
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