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Customer Service / Experience News & Media

It's almost summer: Is your restaurant set for the big stink?

by S.A. Whitehead — Food Editor, Net World Media Group

Summer is just around the corner and so are the odors inherent when warmer weather and food mix at your restaurant. Here are six tips from the maintenance…

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Mellow Mushroom partners with bank to promote environmentalism, pizza

June 2, 2016

Central Florida's Mellow Musroom locations have partnered with Orlando's First Green Bank to give customers freebies when they open a checking account before…

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Pizza Hut pledges to halt use of BHA/BHT, some preservatives and antibiotics

June 1, 2016

Pizza Hut is getting on board with an industry-wide movement to cut the less healthful ingredients out of its menu, according to a company press release. This…

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9 things this editor learned about YOU at NRA

by S.A. Whitehead — Food Editor, Net World Media Group

I'm introducing myself as the new Food Editor of this site, as well as starting us off with a handful of my observations about YOU, from this year's NRA…

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Jack in the Box exec to share social media strategies during free webinar

May 31, 2016

Nearly every reputable brand is on social media, and in this competitive market, it's about more than simply having a social presence. If you want to be…

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Pizza Hut gives free pizza in exchange for emoji-emblazoned Pepsi bottles

May 27, 2016

Pizza Hut and Pepsi are partnering to boost sales of both products this summer through a co-promotion that gives customers free pizza in exchange for pizza…

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MasterPass-enabled robot to invade Pizza Hut Asia

May 24, 2016

MasterCard today unveiled the first commerce application for SoftBank Robotics' humanoid robot, Pepper.

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Restaurant tech partnership boosts marketing efforts through online ordering

May 17, 2016

Real-time restaurant marketing provider, Paytronix Systems, has joined hands with digital ordering provider, Olo, to provide features to help…

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Restaurant, oh restaurant, how do I pay thee? Study counts the increasing number of ways

by S.A. Whitehead — Food Editor, Net World Media Group

May 12, 2016

Restaurateurs who offer the most-preferred ways to pay at their establishments are getting the edge in attracting business. That's one of the primary findings…

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Consumers rank Panera, Chick-fil-A, Starbucks, DQ as favorite brands

by S.A. Whitehead — Food Editor, Net World Media Group

Results are in from a study created via a mobile insights platform that captures customer impressions of some of the nation's premier QSR brands.

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Pizza restaurateurs: Start your calorie counters

by Betsy Craig — pres, menutrinfo.com

When the FDA issues its Notice of Availability for menu labeling guidelines later this month, pizza restaurateurs across the U.S. will have one year to get…

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Restaurants seeking to capture Mother's Day traffic

To honor their moms, consumers will spend $4.1 billion on special outings, such as lunch, brunch and dinner, and savvy restaurants are hoping to attract them…

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Site selection secrets for restaurant tenants

The commercial space chosen by a restaurant tenant can be a deciding factor in the success or failure of the business.

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Minsky's to celebrate 40th birthday by giving back to Kansas City communities

April 27, 2016

Beginning April 29, Minsky’s Pizza will partner with four Kansas City, Missouri, not-for-profit organizations.

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Free webinar: How Norwegian Cruise Line uses tablets to improve restaurant experience

April 27, 2016

Understanding that today's consumers want what they want when they want it, Norwegian Cruise Lines set out to adopt tablet technology to provide a better…

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PizzaRev will double customer dough on May 1

April 26, 2016

The first 50 guests on May 1 will receive double dough at PizzaRev locations.

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Free webinar: McAlister's marketing exec dishes on posting nutritional info

April 22, 2016

McAlister's Deli recently took on the challenge of displaying nutritional info in its restaurants even though the government recently pushed back the deadline…

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3 tips for restaurant owners to master user-generated content

We live in a social media world and nowhere is that more clear than in the restaurant industry. Pictures of food are ubiquitous, dominating photo-driven…

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Freedom Pizza delivers strong safety message

April 18, 2016

All Freedom Pizza drivers must now sign a safety pledge that they carry with them, and when leaving a store for a delivery, each driver calls out, "I will…

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Bridg launches Reveal data analysis system

April 18, 2016

Bridg has launched Reveal to provide new and potential clients with complimentary, customized customer data analysis.

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