How technology is personalizing the customer experience

by Alicia Kelso — Editor, QSRWeb.com

The technology and food experience are now weighted equally in the eyes of the consumer, some experts say.

Punxsy Pizza to host benefit for city fire department

October 6, 2014

Punxsy Pizza is hosting the Punxsy Pizza and Prevention benefit again this year for the Punxsutawney Fire Department's three companies, Central, Elk Run and…

Uber's move into foodservice showcases importance of convenience

by Ed Zimmerman — President, pizza.com

Recent partnerships and service launches show that consumers want convenience and are willing to pay for it.

Agilysys adds table management solution

September 29, 2014

Agilysys Inc., a provider of IT and hospitality software and services, today announced an expansion of the rGuest product offering to include rGuest Seat, a…

How to cultivate a loyal guest at your restaurant

Loyal guests don’t just randomly happen: they are cultivated through good food and great experiences.

Report: Restaurant mobile websites slow to load digital orders

by Alicia Kelso — Editor, QSRWeb.com

If mobile websites included a click-to-order button that routed customers to a geolocation API, the brands' mobile experiences would be better suited to handle…

New guide caters to restaurateurs, retailers looking to boost income with ATMs

'How to Profit from ATMs: A Guide for Retailers and Restaurateurs' delivers 40 pages packed with essential information about the business of owning, operating…

Three ways restaurants can be smarter with local schools

by Ed Zimmerman — President, pizza.com

Online ordering is the perfect way to remind students, parents and school administrators that you care about their needs by offering them a quick and…

US Foods honors pizzerias for family-friendly attributes

September 5, 2014

US Foods has named its top five restaurants for family-friendly dining. The restaurants were chosen from US Foods’ customer rosters based on their unique…

Wait time zero: The need for speed

by Noah Glass — CEO, Olo

Restaurant efficiency experts cite the 7-second rule; a 7-second reduction in customer wait times increases a chain’s market share by as much as 1 percent.

Restaurants jump on selfie bandwagon to engage Millennial consumers

by Alicia Kelso — Editor, QSRWeb.com

A selfie that includes your restaurant, food or drink is a perfect form of implied testimonial.

Kentucky company launches self-service reservations widget

August 26, 2014

Louisville, Ky.-based QSR Automation announced the release of DineTime Host version 3.0, a browser widget that when added to a restaurant's website provides…

Why investors are eating up food delivery services

Partnering with a delivery service frees up restaurant owners to focus on food and experience while still expanding their customer base.

OrderUp to target underserved delivery market

August 20, 2014

OrderUp, a Baltimore mobile and online food ordering and delivery service, announced the company raised $7 million in funds for nationwide expansion and…

Self-service restaurant solution is music to your ears

August 19, 2014

CBS NorthStar announced an update to its NorthStar Order Entry technology that allows restaurants to provide a jukebox feature to table ordering.

The consumer experience evolution

Order-ahead solutions, like mobile/online ordering, are boosting restaurants' average checks by 15-plus percent.

Doing digital signage right

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The retail food industry depends on suggestive selling and upselling, according to restaurant franchisee and digital signage provider Ernest Koury, and when…

Pizzerias claim five of 10 winning spots in U.S. Foods contest

August 13, 2014

Food Supplier US Foods announced the ten finalists yesterday of its Top Family Friendly Restaurants competition. 

Marijuana pizza prospects high

August 12, 2014

Unique Pizza and Subs Corporation announced today that it is considering developing marijuana pizza with the assistance of India-based pharmaceautical…

Mellow Mushroom prices take off to 1974

August 12, 2014

Mellow Mushroom announced it is lowering prices to reflect 1974 menu costs in its "Way Back Wednesday" campaign celebrating their 40th anniversary.