Customer Service / Experience News & Media
A new frontier: Desktop dining
by Darrel Suderman — President, Food Technical Consulting
The opportunity for new product and packaging innovation in the Desktop Dining category has never been greater.
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More pizza chains join Colorado wildfire relief
by Alicia Kelso — Editor, QSRWeb.com
Two companies channel their efforts to the American Red Cross.
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Flippers Pizzeria's group menu pricing aimed at tourists
July 9, 2012
Flippers Pizzeria is trying to woo groups into its Central Florida stores with the introduction of group menu pricing and catering. Specifically, the chain is…
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Digital menu boards showing up on food trucks
by Christopher Hall — w, t
Digital display used to display menu items and keep customers entertained with trivia and games.
read nowZagat releases first-ever pizza survey results
June 27, 2012
Zagat has long observed consumers' burger, ice cream and coffee preferences. This week, the restaurant guide also has taken a look at pizza-eating habits for…
read nowDomino's Australia pushes catering platform
June 26, 2012
Domino's Pizza Australia has launched an online tool to help customers place catering orders easily.
read nowNaked Pizza teams up with Steve Nash Foundation
June 22, 2012
Naked Pizza fans can enter now to "Get Naked with Steve Nash." The promotion offers the chance to meet the NBA MVP at the Steve Nash Foundation Showdown in New…
read nowSUTUS solution now in use at more than 10,000 pizza franchises
June 21, 2012
SUTUS, a technology specialist for the pizza franchise industry, has announced that its single-platform telephony, data and networking solution is now being…
read nowJohn's Incredible Pizza Co. partners with philanthropic daily deal site
June 20, 2012
Sharing Spree, a daily deals website that donates a portion of every consumer purchase to community organizations, and John's Incredible Pizza Company, are…
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Report: Working wages remain low in the food industry
by Alicia Kelso — Editor, QSRWeb.com
Research by the Food Chain Workers' Alliance paints a dismal picture of working wages and conditions throughout the industry's five core segments – farmers…
read nowPapa John's earns highest score in customer satisfaction index
June 19, 2012
Papa John's had the highest customer satisfaction scores among limited-service restaurants, according to the 2012 American Customer Satisfaction Index (ACSI…
read nowLocalgiftcard.com to connect small businesses, consumers nationwide
June 19, 2012
A new website called LocalGiftCards.com will enable customers to support small businesses when purchasing gift cards.
read nowPizza Hut UK adds mobile app to raise money for charity
June 18, 2012
Pizza Hut is the latest company in the United Kingdom to partner with The Giving Card, which gives customers who sign up the ability to receive discounts on…
read nowCone-shaped pizza finds home at the Jersey Shore
June 14, 2012
Cono Italiano Inc., the exclusive license holder for the North American distribution and manufacturing rights for "pizza cono," a one-of-a-kind, drip-free…
read nowPizza Patrón gives away 120K pizzas for Spanish language promotion
June 11, 2012
Pizza Patrón's controversial "Pizza, por favor" promotion, held June 5, exceeded the company's expectations by about 40,000 pizzas.
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Domino's hits $1 billion in digital sales in one year
June 11, 2012
Domino's Pizza is thanking its fans by offering 50 percent off all pizzas ordered online at menu price. The promotion is in celebration of the chain's $…
read nowRestaurants using iPad kiosks for customer loyalty
June 11, 2012
Tablets are replacing traditional restaurant loyalty cards in a new partnership between FavoriteEats and MokiMobility, a cloud-based mobile device management…
read nowPapa John's part of location-based eGift card launch
June 7, 2012
Shopkick, a location-based shopping app that rewards shoppers simply for walking into stores and interacting with products, has selected Giftango as a key…
read nowThe Loop Pizza Grill celebrates Father's Day with free meal
June 5, 2012
Jacksonville, Fla.-based The Loop Pizza Grill is offering a free meal to dads this Father's Day with the purchase of any meal (a value of up to $10 dollars).
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All I really need to know I learned in kindergarten
by Marla Topliff — President, Rosati's Pizza
Learning an important marketing lesson at the age of 7.
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