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Customer Service / Experience News & Media

You can’t get mustard only here

Always make sure you're in the right place.

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Social Media Part 1: Do I know you?

by Lori Walderich — CMO, Top That! Pizza

It's important to know who makes up your social media audience

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Drive sales with kid-centric meals

by Ed Zimmerman — President, pizza.com

Many pizzerias feel the pinch of a stubbornly slow economy. High gas and food prices have many families cutting back on dining out or trading down to less…

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Flippers Pizzeria ready to roll out iPhone app

August 8, 2011

Orlando, Fla.-based Flippers Pizzeria is preparing for the launch of its new iPhone application and mobile website this month.

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It's go 'mobile' time

Developers of mobile sites and applications weigh in on how to best offer mobile services.

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Pizza Hut upgrades iPhone app

August 3, 2011

Pizza Hut Australia has released an upgraded version of its iPhone mobile app that includes an augmented reality function.

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Chorizo sales triple at Pizza Patrón

August 3, 2011

Since the July launch of its chorizo, Pizza Patrón has tripled its chorizo sales, running out of the product in every distribution center. However, customers…

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Who will be 'the Chipotle' of the pizza industry?

An inside look behind a growing trend in the pizza industry.

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Menu Labeling Tips: Part 2

by Betsy Craig — pres, menutrinfo.com

As the country begins to see calories on menus, I have some awesome ideas and tips to make your food and menu items a bit better in the numbers department.

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Commentary: When is a brand good enough?

By now, most people in the industry have probably digested the results of Consumer Reports magazine's rating of 53 "fast-food chains." I was extremely proud…

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Is it "what" or "who" you hire?

by Nate DaPore — President and CEO, PeopleMatter

One of the most critical —and sometimes frustrating — challenges managers face today is staffing. In the restaurant industry, being fully staffed with…

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Is 'slaughter-free' the industry’s next buzz word?

July 14, 2011

Siblings have opened what they believe is the first carry-out pizzeria in the United Kingdom to use 'slaughter-free' cheese.

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NRA, Healthy Dining launch healthy menu initiative for kids

by Alicia Kelso — Editor, QSRWeb.com

Nineteen restaurant chains sign up as inaugural participants.

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Growing chains prove being different equals success

Several pizza concepts make Technomic’s list of Top 50 fastest-growing chains.

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Newark City’s late-night eateries must hire armed security

July 7, 2011

The Newark City Council in New Jersey today approved legislation that calls for late-night eateries to post armed guards after 9 p.m. until they close…

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Pizza delivery takes a cruise

July 7, 2011

Norwegian Cruise Line is hoping to help passengers satisfy their late-night munchies by rolling out a 24-hour pizza delivery across its fleet, according to USA…

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Pizza Executive Summit: These photos say it all

by Cherryh Cansler — Publisher, FastCasual.com

Take a photo tour of some of Chicago's most popular pizza restaurants.

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Chuck E. Cheese’s launches new recipe

July 5, 2011

Redesigning its recipe worked for Domino's, so why not Chuck E. Cheese's? For more than 30 years, Chuck E. Cheese's has specialized in family entertainment…

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Menu labeling doesn't have to be difficult (video)

PizzaMarketPlace Editor Cherryh Butler interviews Betsy Craig, owner of MenuTrinFo, about the importance of menu labeling.

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Pizza Executive Summit: 'It's hip to be Foursquare'

Social media was a hot topic this week at the Pizza Executive Summit in Chicago, where operators heard from a variety of professionals who use it to help grow…

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