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Customer Service / Experience News & Media

eTab launches food-ordering kiosk with payment capability

May 16, 2011

A self-service solution that allows restaurant and bar patrons to order and pay at their tables is now available from eTab. It uses a digital-menu interface on…

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California Pizza Kitchen raises $50K-plus for tornado assistance

May 15, 2011

California Pizza Kitchen Inc. raised $52,993.28 from a recent two-day fundraiser to help support disaster relief efforts for those who have been affected by…

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NRA Show: Nick’s Pizza CEO to talk marketing

May 15, 2011

Nick Sarillo, owner/CEO of Nick's Pizza & Pub, will present an educational session on the topic "Wake Up! It's Not the Marketing, It's the Experience" at…

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Mellow Mushroom spreads to Southern Pines, N.C.

May 11, 2011

Mellow Mushroom Pizza Bakers will open its doors in Southern Pines, N.C., May 16.

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Papa Gino’s to discuss rewards program at NRA Show

May 11, 2011

Restaurant loyalty technology expert Paytronix will partner with its client Papa Gino's/D'Angelo and Open-i Media to present "The Secret Sauce Behind…

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Chuck E. Cheese’s sued for violating gambling laws with kids’ games

May 11, 2011

A San Diego, Calif., mom has filed a lawsuit against Chuck E. Cheese's, claiming the kid-friendly pizza chain is participating in illegal gambling activities…

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Technomic: Consumer concerns grow over gas and food costs

May 9, 2011

Out of the recession does not necessarily mean out of the woods. In its most recent consumer behavior survey, Technomic Inc., the Chicago-based food industry…

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California Pizza Kitchen rolls out Strawberry Shortcake

May 8, 2011

California Pizza Kitchen Inc. has added Strawberry Shortcake to its dessert menu for a limited-time.

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MICROS, Tabbedout deploy restaurant mobile payment platform

May 8, 2011

MICROS Systems Inc., a provider of information technology solutions for the hospitality and retail industries, has announced an integration, sales and…

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Commentary: Domino's franchisee wows social media blogger

Editor's note: As restaurant operators try and find the magic formula for getting the best - and most profitable - response from their social media efforts…

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Donatos launches value meal menu

May 3, 2011

Columbus, Ohio-based Donatos Pizzeria LLC has rolled out a value meal menu that includes $4 entrees, as well as pizza, salad, sub and stromboli combinations…

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Chuck E. Cheese’s helps kids thank Mom

May 3, 2011

Chuck E. Cheese's is helping children celebrate Mother's Day throughout the entire month of May by offering free photo frames online that they can easily…

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Pizza Hut launches Cheese Lover’s Deal

May 3, 2011

From royal weddings to spring flings, Pizza Hut is in the mood to celebrate love. In doing so, the chain is now offering a limited-time Lover's Line offer of…

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Straw Hat Pizza celebrating heroes in May

April 28, 2011

California-based Straw Hat Pizza is sponsoring "Honor Our Heroes Month" throughout May to recognize members of the Armed Forces, law enforcement, firefighters…

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Webinar to discuss emerging trends in foodservice

April 28, 2011

Empathica and FastCasual.com will present a roundtable webinar May 12 discussing the five emerging foodservice industry trends. The webinar, "Emerging Trends…

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Mellow Mushroom hits Gatlinburg

April 26, 2011

Mellow Mushroom Pizza Bakers will open a new unit in Gatlinburg, Tenn., on May 2. The restaurant is located in the Ole Smoky Moonshine Holler, at the…

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Domino’s UK celebrating William and Kate

April 26, 2011

Domino's Pizza UK has jumped on the Royal Wedding bandwagon. As Prince William and Kate Middleton prepare to exchange vows April 29, Domino's will celebrate by…

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Consumers list Coca-Cola, Starbucks as most relevant brands

April 25, 2011

According to Bevnet, Brodeur Partners, a strategic communications company, recently released the results of a survey that assessed the "relevance" of brands to…

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MobileBytes launches White Label program for restaurants

April 21, 2011

Phoenix-based technology firm, MobileBytes LLC is trying to make it easier and more affordable for restaurants to reach their customer base with the launch of…

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