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Customer Service / Experience News & Media

Domino’s U.K. teams up with eBay Advertising

April 4, 2011

Domino's Pizza U.K. has partnered up with eBay Advertising to target consumers within specific delivery zones via geo-targeting.

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Pizza Pizza launches new mobile app

April 3, 2011

Canadian pizza chain Pizza Pizza announced the launch of a mobile application for ordering and delivery. The app is currently available on devices using the…

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Yum! lobbies for food stamp payments

by Alicia Kelso — Editor, QSRWeb.com

April 3, 2011

Louisville, Ky.-based Yum! Brands has been making its case in the Kentucky state capitol of Frankfort to allow food stamp payments at its restaurants.

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Canada’s Pizza Pizza exchanges slices for cellphones

March 31, 2011

Throughout April, Ontario-based Pizza Pizza will give out free slices to anyone who recycles their cell phone or handheld device. The company's program, Cells…

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Domino’s Pizza partners with members-only shopping program

March 30, 2011

Domino's Pizza has announced a new partnership with ShopRunner, a members-only shopping program that offers consumers unlimited, free two-day shipping.

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Mr. Jim’s Pizza launches free iPhone app

March 30, 2011

Texas-based Mr. Jim's Pizza Inc. has launched a new iPhone app. The free feature allows customers to:

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Eat24Hours.com launches mobile platform

March 29, 2011

Eat24Hours.com, a website that features food delivery options in more than 400 cities, has launched a mobile platform that makes it easier for customers to…

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Commentary: Food trucks lead the way in culinary innovation

Independent food truck operators don't have to deal with corporate bureaucracy, but still get a full entrepreneurial experience.

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Garlic Jim’s feeds military members

March 28, 2011

Garlic Jim’s Famous Gourmet Pizza recently donated 150 pizzas to sailors on three Navy ships that returned to Naval Station Everett in Washington after lengthy…

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GrubHub, OLO team up to create online ordering platform

March 28, 2011

Web and mobile service provider GrubHub has signed a business partnership with OLO Online Ordering to integrate OLO's list of restaurant menus on its site…

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Pizza Hut asks fans to create Adult Swim commercial

March 24, 2011

Adult Swim, Cartoon Network’s late-night, adult-oriented program, has teamed up with Pizza Hut in asking fans to help create a custom commercial that will…

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Chuck E. Cheese’s wages war against germs

March 22, 2011

To combat germs that tend to zero in on kids, Chuck E. Cheese’s has partnered with Purell to provide guests with complimentary hand-sanitation stations…

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Papa John’s taps Radware to boost online solution

March 22, 2011

With the objective of increasing its online business performance, Papa John’s has integrated Radware’s AppDirector, LinkProof and DefensePro software…

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The Domino’s Effect: Honest feedback yielding honest advertising

by Alicia Kelso — Editor, QSRWeb.com

Some level of company candor is necessary in the days of social media.

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Innovation in the name of charity

by Darrel Suderman — President, Food Technical Consulting

What do the Love Kitchen, Panera Bread, and Cafe 180 all have in common? They provide affordable food to those who can’t regularly pay full price for a meal.

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Papa John’s recognizes top operators

March 14, 2011

Papa John’s International has recognized its 2010 Franchise Operators of the Year, honoring those with exemplary quality and customer service.

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Signature Systems partners with MyPizza.com

March 14, 2011

Signature Systems Inc., developer of the touchscreen PDQ POS System, has recently partnered with MyPizza.com to bring restaurant owners an integrated point of…

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Cinderella story: Restaurants win during March Madness

by Alicia Kelso — Editor, QSRWeb.com

March 14, 2011

Behold the madness – as college basketball fans scramble to solidify their brackets and argue over their team’s superiority, restaurants are scrambling to…

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ParTech releases consumer restaurant technology study

March 13, 2011

ParTech has released the results of a survey that assesses consumers’ views on dining and technology. The survey is revealed in a whitepaper, “The Dining…

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CiCi’s Pizza launches $4.99 buffet deal

March 10, 2011

Texas-based CiCi’s Pizza has launched its Endless Value Dinner campaign, featuring a $4.99 buffet with pizza, pasta, salad and dessert.

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