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Customer Service / Experience News & Media

Hunt Brothers fuels Nashville Predators’ final games

March 9, 2011

Hunt Brothers Pizza has partnered up with the Nashville Predators to offer an exclusive pizza promotion to fans as the NHL team enters the final stretch of its…

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Beanstalk Loyalty to deliver Facebook check-in through POS

March 9, 2011

Beanstalk Loyalty has announced patent pending technology creating the first loyalty platform to deliver the integration between the point-of-sale (POS…

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Flippin’ Pizza brings the madness for March

March 8, 2011

San Diego-based Flippin’ Pizza is inviting the community to celebrate March Madness with its Create-A-Pie contest.

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NEXTEP Taps Into iPad Ordering

March 8, 2011

NEXTEP Systems, a provider of customer self order technology, recently added iPad Ordering to its automated ordering portfolio.

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Domino’s Pizza UK now accepting PayPal

March 6, 2011

Domino’s UK has added PayPal to its online ordering components, adding another payment method for customers. Once customers with a PayPal account place their…

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Incorporating gluten-free crusts doesn't have to be difficult

by Alicia Kelso — Editor, QSRWeb.com

The global gluten-free market is set to grow by $1.2 billion throughout the next five years, eventually reaching $4.3 billion by 2015, according to recent…

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Cellit researches mobile marketing tips

March 2, 2011

Chicago-based Cellit, a provider of mobile customer relationship management (CRM) systems for restaurants, analyzed more than 25 million text messages sent to…

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Eagle Boys launches gourmet pizza line

March 1, 2011

Australia’s Eagle Boys Pizza has launched a new gourmet line, featuring 18 pizzas with toppings such as Moreton Bay Bugs, Tandoori chicken, Spanish tapas…

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Chuck E. Cheese’s rewards good behavior

March 1, 2011

Chuck E. Cheese’s is offering kids a little incentive to get their homework and chores done, and to be on their best behavior. The pizza chain’s Rewards…

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Domino’s Pizza joins fire safety awareness efforts

February 28, 2011

Domino's Pizza will honor Sparky the Fire Dog's 60th birthday on March 18 by encouraging customers to focus on fire safety in the home.

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SpeedLine POS introduces Real Time Ordering

February 27, 2011

Pizza and delivery point-of-sale vendor SpeedLine Solutions Inc. has launched a new web ordering integration with Real Time Ordering and Pizza.com.

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Pizza Patrón expanding QSP model

by Alicia Kelso — Editor, QSRWeb.com

Chain preps for throwback 25th anniversary promotion.

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Pizza Hut’s Book It! gets a Bieber boost

February 24, 2011

More than 500,000 people participated in last week’s America’s Biggest Bedtime Story, an annual event created by Pizza Hut’s Book It! program. The…

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NAPICS 2011: How to turn service into sales

by Alicia Kelso — Editor, QSRWeb.com

Restaurant consultant provides tips on server-salesmanship training that could boost your bottom line by up to 10 percent.

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NAPICS 2011: Finding the silver lining

by Alicia Kelso — Editor, QSRWeb.com

The same economic conditions that pressured the restaurant industry are now creating tremendous growth opportunities.

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The brand you live is the only one they'll love

by Lori Walderich — CMO, Top That! Pizza

If you think big and creatively, you should find plenty of brand-building opportunities.

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Domino’s beefs up its chicken line

February 20, 2011

Domino’s Pizza has added two new permanent items to its menu – boneless chicken and wings. This is the first time Domino’s has run a national promotion…

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NAPICS seminar reveals secrets of the dough

by Alicia Kelso — Editor, QSRWeb.com

"The Dough Doctor" touches on calories, ovens, gluten and more.

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NAPICS kicks off in Columbus, Ohio

by Alicia Kelso — Editor, QSRWeb.com

Green, gluten-free among focuses of annual show.

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Webinar: Turning Website Visitors Into Customers By Building Trust Online

People do business with those whom they trust. On the Internet, this is particularly true. If you can build more trust with your customers, your revenues…

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