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Customer Service / Experience News & Media

Uno Chicago treats heroes to a Super Bowl pizza

January 26, 2011

Uno Chicago Grill has teamed up with DHL and Pizzas 4 Patriots to dish out 7,000 pizzas to United States servicemen and women on Super Bowl Sunday, Feb. 6; the…

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Chuck E. Cheese's featured on Lifetime TV

January 25, 2011

Chuck E. Cheese's was in the spotlight this week as Lifetime Television featured the chain on its show "The Balancing Act," interviewing Ryan Linders, director…

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Big three gear up for the big game

by Alicia Kelso — Editor, QSRWeb.com

Pizza chains offer promotions, expect record-breaking orders for the biggest delivery day of the year.

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Gatti's Pizza plans more entertainment centers

January 24, 2011

Austin, Texas-based Gatti's Pizza has announced growth plans that include four new units in two new states. The restaurants will be operated by Food Service…

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SpeedLine Solutions plans live demonstrations

January 23, 2011

SpeedLine Solutions Inc., a pizza point of sale provider based out of Lynden, Wash., will exhibit at three industry shows within the next two months.

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CiCi’s employee throws it down

January 20, 2011

A Kansas-based CiCi’s Pizza employee has won the company’s inaugural Pizza Throwdown, held last week in Frisco, Texas.

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Straw Hat spreads its wings

by Alicia Kelso — Editor, QSRWeb.com

President of California-based pizza company discusses big changes for the 52-year-old company.  

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Grimaldi’s Manhattan location ready for debut

January 18, 2011

Grimaldi’s Pizzeria, which has been a coal-fired, brick-oven classic for more than 100 years, is finally set to open a location in Manhattan.

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Pizza Hut website provides the entertainment

January 18, 2011

Pizza Hut’s online customers will soon be able to catch a few movie trailers while they wait for their meal to arrive.

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Massachusetts restaurants prep for food allergy law

January 12, 2011

As of Feb. 1, all Massachusetts restaurants will be required to have a certified food protection manager on staff.

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Boston’s Restaurant raising funds for diabetes research

January 12, 2011

Dallas-based Boston’s Restaurant & Sports Bar has launched its Boston’s Cares campaign to support the Juvenile Diabetes Research Foundation. The company's…

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Top That! Pizza inks multi-state deal

January 12, 2011

In a push to enter the small fast casual pizza segment, Lori Walderich -- chief creative officer at IdeaStudio -- and her husband Jeff recently founded Top…

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Study: More dining out, smaller checks in 2011

January 11, 2011

Good news first: Americans are expected to dine out more in 2011. Not-so-good news: it's predicted they'll spend about 5 percent less per meal while doing so.

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When in Rome: Mellow Mushroom ready for newest opening

January 6, 2011

Mellow Mushroom Pizza Bakers will open its newest restaurant Jan. 17 in Rome, Ga., about an hour from where the company got its start.

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Toppers’ social media efforts yielding results

by Alicia Kelso — Editor, QSRWeb.com

Toppers Pizza’s recent promotion did exactly what it set out to do – pique the interest of the company’s faithful younger demographic.

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Mazzio’s celebrates golden anniversary

January 5, 2011

Mazzio’s LLC is offering a year-long pizza special in celebration of its 50th anniversary. The Tulsa, Okla.-based chain was founded on Nov. 11, 1961, by Ken…

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Pizza Hut makes huge NOLA investment

January 5, 2011

Pizza Hut Inc. will invest $10 million in New Orleans and Baton Rouge, La., within the next 18 months. The plan includes the creation of “Model Markets” in…

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Pizza Patrón revamps bicultural brand strategy

January 5, 2011

Pizza Patrón has developed a new, long-term brand strategy that will affect every aspect of its business – from training and operations to menu systems and…

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Domino’s U.K. sales buoyed by technology

January 4, 2011

Domino’s Pizza units in the United Kingdom and Ireland have gotten quite a boost from online and iPhone orders. The company’s 2010 sales were up almost 2…

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Chuck E. Cheese launches Ticket Blaster

January 4, 2011

Chuck E. Cheese is now awarding its famous tickets and prizes to fans through a new online Ticket Blaster game.

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