Why your loyalty program is failing and how to fix it (Part 3)

By harnessing the power of smart loyalty and letting customers control their own experience, brands can create a superior consumer journey.

Subway, Dunkin' and Pizza Hut are big winners in Harris Poll study

by S.A. Whitehead — Food Editor, Net World Media Group

The annual Harris Poll EquiTrends Restaurant Brands of the Year have been named as the result of the massive survey of Americans and restaurant preferences.

3 steps to make third-party ordering work for your restaurant

by Jennifer Wiebe — Marketing Manager, Speedline Solutions

Third-party sites generate sales — and often new customers — so they don't want to shut off the tap. But they're pulling their hair out over the transaction…

Study: Brand loyalty programs fastest route to a millennial's heart

June 8, 2016

Loyalty programs are proving valuable with consumers and are paying off in more ways than one.

Are your diners a little lost?

by S.A. Whitehead — Food Editor, Net World Media Group

A new poll finds there's a lot of confusion out in America's restaurant dining rooms about just what those menu items really are.

Wingstop launches dynamic social ordering platform

June 7, 2016

Wingstop debuted a multi-channel social ordering platform this week, stating it is the first of its kind and offers order-placing via Twitter and Facebook…

mPOS increases faster than expected, opens market to new vendors

June 6, 2016

Restaurateurs still pondering a move to smartphone- and tablet-based POS systems might be interested in the latest Juniper Research study: It predicts that…

Part One: A new restaurant sector pokes its way out of the shell in California

by S.A. Whitehead — Food Editor, Net World Media Group

In this first of a three-part series, we take a closer look at the chain that claims it's inventing a new restaurant sector that combines speed and quality…

Stevi B's partners with Six Flags for 20th birthday party

June 3, 2016

Stevi B’s is partnering with Six Flags Entertainment Corporation to celebrate the restaurant’s 20th Birthday BBQ Bash on Aug. 5.

It's almost summer: Is your restaurant set for the big stink?

by S.A. Whitehead — Food Editor, Net World Media Group

Summer is just around the corner and so are the odors inherent when warmer weather and food mix at your restaurant. Here are six tips from the maintenance…

Mellow Mushroom partners with bank to promote environmentalism, pizza

June 2, 2016

Central Florida's Mellow Musroom locations have partnered with Orlando's First Green Bank to give customers freebies when they open a checking account before…

Pizza Hut pledges to halt use of BHA/BHT, some preservatives and antibiotics

June 1, 2016

Pizza Hut is getting on board with an industry-wide movement to cut the less healthful ingredients out of its menu, according to a company press release. This…

9 things this editor learned about YOU at NRA

by S.A. Whitehead — Food Editor, Net World Media Group

I'm introducing myself as the new Food Editor of this site, as well as starting us off with a handful of my observations about YOU, from this year's NRA…

Jack in the Box exec to share social media strategies during free webinar

May 31, 2016

Nearly every reputable brand is on social media, and in this competitive market, it's about more than simply having a social presence. If you want to be…

Pizza Hut gives free pizza in exchange for emoji-emblazoned Pepsi bottles

May 27, 2016

Pizza Hut and Pepsi are partnering to boost sales of both products this summer through a co-promotion that gives customers free pizza in exchange for pizza…

MasterPass-enabled robot to invade Pizza Hut Asia

May 24, 2016

MasterCard today unveiled the first commerce application for SoftBank Robotics' humanoid robot, Pepper.

Restaurant tech partnership boosts marketing efforts through online ordering

May 17, 2016

Real-time restaurant marketing provider, Paytronix Systems, has joined hands with digital ordering provider, Olo, to provide features to help…

Restaurant, oh restaurant, how do I pay thee? Study counts the increasing number of ways

by S.A. Whitehead — Food Editor, Net World Media Group

May 12, 2016

Restaurateurs who offer the most-preferred ways to pay at their establishments are getting the edge in attracting business. That's one of the primary findings…

Consumers rank Panera, Chick-fil-A, Starbucks, DQ as favorite brands

by S.A. Whitehead — Food Editor, Net World Media Group

Results are in from a study created via a mobile insights platform that captures customer impressions of some of the nation's premier QSR brands.

Pizza restaurateurs: Start your calorie counters

by Betsy Craig — pres, menutrinfo.com

When the FDA issues its Notice of Availability for menu labeling guidelines later this month, pizza restaurateurs across the U.S. will have one year to get…