How To Incorporate An Omni-Channel Experience In Your Establishment

How To Incorporate An Omni-Channel Experience In Your Establishment

In our latest white paper, we give readers an inside look into how business owners can leverage their Point of Sale system to become an omni-channel revenue driver for their business.

Type: White Paper

Sponsor: Appetize Technologies Inc.


[WEBINAR] Online Brand Makeover: Winning the Restaurant Delivery Race

[WEBINAR] Online Brand Makeover: Winning the Restaurant Delivery Race

In this webinar, Speedline Solutions digs into the online side of your restaurant business and maps a strategy to engage your customers, increase loyalty, and win more delivery business online. Download now!

Type: Webinar

Sponsor: SpeedLine POS


Time to think about your mobile site as the ‘new front door’

Time to think about your mobile site as the ‘new front door’

The growth of mobile ordering in the restaurant space is facilitating new convenience, speed and simplicity. Consumers not only prefer these experiences from their favorite brands, they expect them.

Type: White Paper

Sponsor: SpeedLine POS


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FEATURES


How well protected is your POS-connected tech?

How well protected is your POS-connected tech?

With the rapid addition of internet-connected technologies that touch the same network as the point-of-sale system, new opportunities for credit card data breaches are popping up. Vulnerabilities can be found in many network gateways such as self-ordering kiosks and other devices.

Papa John's CIO Mike Nettles on the human at the heart of technology

Papa John's CIO Mike Nettles on the human at the heart of technology

In this video recorded last spring, Hughes Director of Enterprise Solutions Tim Tang talks to Papa John's CIO Mike Nettles about the brand's digital initiatives.




Does your website throw up hurdles for disabled customers?

Does your website throw up hurdles for disabled customers?

California employment litigation attorney, Brian E. Cole II sees website accessability lawsuits soaring, and pizza brands are certainly not immune. In this article, he summarizes what's happening in courts nationwide and how brand leadership and individual operators can ensure they stay out of court and fine-free.

Refining the recipe: Leading a pizza legacy brand into its best future

Refining the recipe: Leading a pizza legacy brand into its best future

Growing a legacy brand into a lasting future is never easy and always time- and personnel-intensive. In this blog, Mr. Gatti's President Michael Poates shares some lessons learned from that process in the Mr. Gatti's household to take the nearly 50-year-old brand from what was, to what's going to be a very successful future.

Podcast: Protecting restaurant mobile apps & mobile ordering from fraud

Podcast: Protecting restaurant mobile apps & mobile ordering from fraud

Host Will Hernandez discusses protecting mobile apps and mobile ordering services from fraud, with Kount VP of Marketing, Don Bush. Will also chats with Judy Mottl, editor of Retail Customer Experience, about Amazon Prime Day trends.

Restaurant leaders discuss 3 digital categories turning industry on its head

Restaurant leaders discuss 3 digital categories turning industry on its head

Digital signage, online ordering and loyalty apps are collectively transforming the restaurant business as we've known it for most of the past several decades. Check out what Fazoli's and La Madeleine leaders recently said about those changes, along with some great observations on the digital initiatives from NPD Group.

Kotipizza's sizzling summer starts with record-breaking sales

Kotipizza's sizzling summer starts with record-breaking sales

June was a sizzler for Northern European brand, Kotipizza, which reported record-breaking sales for the month and a 14.7 percent same-store sales increase in June.

[WEBINAR] Online Brand Makeover: Winning the Restaurant Delivery Race

[WEBINAR] Online Brand Makeover: Winning the Restaurant Delivery Race

It all boils down to mobile in a lot of ways these days for pizza brands, meaning the better your online ordering experience, the better your sales. That was the subject of an hour-long webinar that instructed participants how to evaluate and make their brands over online to enhance the mobile ordering experience.

Fast food pizza drives QSR customer satisfaction gains

Fast food pizza drives QSR customer satisfaction gains

Fast food pizza brands are making customers very happy this year and that's helping to  push the whole QSR category up a notch in its measurement of customer satisfaction this year, according to the latest ACSI Restaurant Report.

Webinar: How to give your brand an online makeover

Webinar: How to give your brand an online makeover

A free, hour-long webinar focuses on the intricacies and benefits of giving your brand's online presence a "makeover."

How to respond to the third-party restaurant delivery challenge

How to respond to the third-party restaurant delivery challenge

Halal Guys COO Mike Speck offers insight into how he addresses the need to provide third-party delivery to customers, a rising restaurant industry challenge.

$20 NYC-to-LA-delivered pizza? Believe it

$20 NYC-to-LA-delivered pizza? Believe it

JetBlue has partnered with New York City's East Harlem pizzeria, Patsy's, to deliver 350 pizzas per day to New York City pizza-starved residents in L.A.

Lessons learned about restaurant delivery from another kind of 'delivery experience'

Lessons learned about restaurant delivery from another kind of 'delivery experience'

The restaurant industry is in the midst of a massive $200 billion shift to digital that has become an business imperative for all players who truly want to "stay in the game."

Lessons for pizza brands in Panera's mobile pay experience

Lessons for pizza brands in Panera's mobile pay experience

If Panera's CEO and his brand's experiences with tech tools like Apple Pay, is any indication, pizza brands stand to gain possibly more than other food service players from the influx of mobile order, pay and customer experience offerings.

3 big pizza trends bring bigger pizza kitchen concerns

3 big pizza trends bring bigger pizza kitchen concerns

By Charlie Lewis Culinary Supply Chain Specialist/Consolidated Concepts The rate of change in foodservice has always been swift, but technology is propelling the pizza restaurateur's rocket forward today at a pace that challenges the speed of light. It's not just...

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Online ordering has grown exponentially in recent years as consumers increasingly turn to their mobile devices and computers for quick, convenient order placing. Larger chains are starting to see digital sales reach 40-plus percent and are pushing the ever-changing platform through various promotions.

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