Potbelly Case Study

Potbelly Case Study

PotBelly is connecting with customers outside of their brick-and-mortar restaurants. See how their new website creates a welcoming, user-friendly experience while exceeding expectations of today's evolving customers.

Type: Case Study

Sponsor: Fuzz Productions


Top Tech Trends Reshaping the Restaurant Business in 2018

Top Tech Trends Reshaping the Restaurant Business in 2018

The restaurant industry has always been at the leading edge of technological integration, and 2018 promises to bring more exciting changes.

Type: White Paper

Sponsor: Visual Graphic Systems, Inc. / Studio D Creative


Increasing ROI With Customer Facing Displays

Increasing ROI With Customer Facing Displays

Customer Facing Displays, or CFDs, are an integral point of sale feature for restaurants to build trust with their customers, while increasing their revenue.

Type: White Paper

Sponsor: Appetize Technologies Inc.


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FEATURES


Lessons learned about restaurant delivery from another kind of 'delivery experience'

Lessons learned about restaurant delivery from another kind of 'delivery experience'

The restaurant industry is in the midst of a massive $200 billion shift to digital that has become an business imperative for all players who truly want to "stay in the game."

Lessons for pizza brands in Panera's mobile pay experience

Lessons for pizza brands in Panera's mobile pay experience

If Panera's CEO and his brand's experiences with tech tools like Apple Pay, is any indication, pizza brands stand to gain possibly more than other food service players from the influx of mobile order, pay and customer experience offerings.

3 big pizza trends bring bigger pizza kitchen concerns

3 big pizza trends bring bigger pizza kitchen concerns

By Charlie Lewis Culinary Supply Chain Specialist/Consolidated Concepts The rate of change in foodservice has always been swift, but technology is propelling the pizza restaurateur's rocket forward today at a pace that challenges the speed of light. It's not just...

Restaurant tech: What pizza operators need now to woo today's customers

Restaurant tech: What pizza operators need now to woo today's customers

Your customers are a bit like very engaged parents: They have expectations. That is particularly true today when it comes to the tech your brand offers to stay engaged and to keep them coming back for more.

Points to ponder before 'playing around' with pizza payment

Points to ponder before 'playing around' with pizza payment

The payment landscape is changing rapidly and these three areas will help you prepare.

NYC all-digital pizzeria does all-online ordering, all the time

NYC all-digital pizzeria does all-online ordering, all the time

Newly opened Long Island City Pizza Factory is planting a flag, claiming it is the world's first "full-digital pizzeria," an accomplishment its owners hope will give it a direct connection right into customer hearts.

Start-up tips for pizza leaders seeking restaurant management software

Start-up tips for pizza leaders seeking restaurant management software

Restaurant management software providers all often seem to be speaking the same language. But don't let that mislead you when you're seeking an RMS solution for your specific needs. Here's how to start that search on the right track so you end up reaching your destination.

Your pizza POS: The argument for renting

Your pizza POS: The argument for renting

The positives to consider when considering whether to rent or own your POS.

Millennials: 'Give us big discounts, cut the small talk'

Millennials: 'Give us big discounts, cut the small talk'

One of the more eye-opening sessions at this Fast Casual Executive Summit in Nashville this month was a quick, question-filled hour-long chat with a varied panel of millennials about what gets their restaurant business and what does not.

CEOs of Wing Zone, Focus Brands, Captain D's, Backyard Burgers, Koti Pizza predict industry changes, trends

CEOs of Wing Zone, Focus Brands, Captain D's, Backyard Burgers, Koti Pizza predict industry changes, trends

This year's Fast Casual Executive Summit wrapped up Tuesday night with insights from some of the industry's most successful CEOs.

Pizza delivery's changing landscape: Lessons from retail universe

Pizza delivery's changing landscape: Lessons from retail universe

The trend sweeping the industry for increased delivery from all brands is changing the landscape for pizza restaurateurs, who've traditionally "owned" the delivery territory. Fortunately, the wider retail world has been dealing with the same phenomenon for some time and has plenty of lessons to teach pizza operators about this "brave new world."

Mobile Order Ahead and Digital Signage: Friend or Foe?

Mobile Order Ahead and Digital Signage: Friend or Foe?

Mobile order ahead is becoming “table stakes” in the Quick Serve Restaurant (QSR) industry and for a good reason. Brands are investing in technology to enable mobile order ahead because customers that use the technology spend more.

4 keys to giving QSR customers the tech they 'expect' ... and more

4 keys to giving QSR customers the tech they 'expect' ... and more

A recent survey makes it official: Customers truly want technology in their QSR experience. Do it right with these four keys from an expert on all that is restaurant digital.

In pictures: Global restaurant execs in London: Part 1

In pictures: Global restaurant execs in London: Part 1

Executives from 17 countries gathered in London for the 2017 Restaurant Franchising & Innovation Summit — Europe last week. The event, produced by Networld Media Group, provided the opportunity for more than 100 restaurant leaders to share advice, success stories and discuss how they moved on from failure.

The kiosk game: What restaurants must be prepared to pay to play

The kiosk game: What restaurants must be prepared to pay to play

While self-service initiatives provide significant ROI opportunities, businesses should understand all of the necessary costs and how they plan to fit those costs in their current budget before moving forward.

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Online ordering has grown exponentially in recent years as consumers increasingly turn to their mobile devices and computers for quick, convenient order placing. Larger chains are starting to see digital sales reach 40-plus percent and are pushing the ever-changing platform through various promotions.

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