Domino's doubles down on tech innovation with new 'Garage'

August 20, 2019

Domino's has given its innovation efforts a home in the brand's new Ann Arbor-based Innovation Garage at Domino's Farms. The 33,000-square-foot facility…

Domino's franchisee sees driver safety soar with GPS tracking system

August 15, 2019

One of the largest single-owned U.S. Domino's franchises reported a 69% drop in what it called "driver safety incidents" following activation of a GPS fleet…

(Lucky) dog days of August: Pizza stocks up, commodities down

As the oft-referred to 'dog days of August' wrapped up last week, pizza restaurateurs got a bone in the form of lower overall commodity prices and higher stock…

Omnivore, Ordermark partner to bring 'every delivery service to restaurants in any zip code'

August 7, 2019

Ordermark is partnering with Omnivore to integrate its delivery services with Omnivore's connected point-of-sale systems, allowing 85% of North America venues…

Removing friction in digital ordering, delivery discovery

by Jackie Berg — mArketing director, olo

Digital presence is everything today, but too many brands are unwittingly diverting sales to third-parties thanks to a cluttered digital path that drags the…

Toppers new e-commerce director set to boost brand's digital game

August 5, 2019

Wisconsin-based, Toppers Pizza, has named a former retail digital manager to head its e-Commerce efforts. The brand said in a news release that Tina Revell…

Clicking with Customers: Exceeding Expectations Through Better Digital Experiences

It’s not enough for a restaurant to add technology solutions such as online ordering and self-service kiosks. Those solutions must work together to create a…

Casey's Pizza promises '3 clicks' to order with new mobile app

July 25, 2019

Casey's General Stores has relaunched what the brand said is a better mobile app for ordering Casey's pizza online, by allowing customers to peruse the pizza…

Is time up for 3rd party delivery's customer experience problems?

by S.A. Whitehead — Food Editor, Net World Media Group

Customers often complain about failed or unsatisfactory deliveries from third party deliveries. And the sad fact is that though your brand had little…

Domino's cashless store test underway in Australia

July 12, 2019

Domino's Australia is testing a new "Tap & Take" payment model at five of its stores, which Domino's will take most other forms of payments, aside from…

Online ordering in an age of 'pie-high' expectations for pizza brands

by Elizabeth Kelly — Marketing Specialist, https://www.linkedin.com/company-beta/590905/

Increasing demand for delivery and decreasing customer tolerance for waiting mean that pizza brands must absolutely have an online ordering portal today and…

Grubhub CEO counters claims company bought restaurant domain names without permission

July 3, 2019

The CEO of third-party delivery platform, Grubhub, yesterday countered claims first published in a New Food Economy story that it was — without authorization…

Designer: Don't let restaurant tech wave wipe out customer experience

by S.A. Whitehead — Food Editor, Net World Media Group

Delivery-heavy pizza brands today depend heavily on all sorts of restaurant tech, but one restaurant designer wants brand leaders to approach their…

Coke, Omnivore launching restaurant digital marketplace covering apps to third-party delivery

by S.A. Whitehead — Food Editor, Net World Media Group

June 25, 2019

Coca-Cola North America is making a big move into foodservice tech this fall when the company said it will launch a digital marketplace that can connect…

Playing a powerful pizza game in an Amazon-Uber-fied world

Pizzerias have long been players in the delivery game, but Amazon's model of how that delivery happens, along with Uber's model of who does it, has changed the…

Payments startup raises $40M to enhance restaurant division

June 11, 2019

SpotOn Transact LLC, a San Francisco-based payments startup, has raised $40 million in funding to enhance its restaurant division, according to a news release.

Playing pizza for keeps? 3 tech trends to consider

by Donna Cobb — Executive Director, Enterprise Marketing, Comcast Business

The pace of technological change in the pizza segment can be mind-blowing, but future-minded operators will keep their eyes and minds on at least these three…

Dine-in … delivery … drive-thru? Rave Restaurant Group president talks fulfilling diners' druthers today

by S.A. Whitehead — Food Editor, Net World Media Group

Pizza customers are a finicky bunch, with some seeking a nice dine-in experience, others insisting on delivered pies and still more who want to pick up their…

What in the world is blockchain?

by Bradley Cooper — Editor, ATM Marketplace & Food Truck Operator

Blockchain, cryptocurrency, bitcoin: These terms can often be highly confusing to those not in some level of the IT industry. Ray Wiley, CEO and co-founder of…

Global food delivery app market to soar nearly 28% by 2023

February 19, 2019

By 2023, the global food delivery mobile app market that was put at $3.78 billion in 2017 should grow to a whopping $16.61 billion in value, which is a…