Clicking with Customers: Exceeding Expectations Through Better Digital Experiences

Clicking with Customers: Exceeding Expectations Through Better Digital Experiences

It’s not enough for a restaurant to add technology solutions such as online ordering and self-service kiosks. Those solutions must work together to create a seamless, satisfying customer experience.

Type: White Paper

Sponsor: DineEngine


How to Use Technology to Elevate Restaurant Design & Overall Brand Experience

How to Use Technology to Elevate Restaurant Design & Overall Brand Experience

Technological tools are adding a new dimension to restaurant operations and opening new ways to interact with guests.

Type: White Paper

Sponsor: Visual Graphic Systems, Inc. / Studio D Creative


AnyWhere™ Flow-Thru Locker Solutions

AnyWhere™ Flow-Thru Locker Solutions

Busy mobile order customers don’t like waiting in line. With AnyWhere™ Flow-Thru Lockers, they can pick-up their orders in seconds – while you get automated efficiency that boosts mobile order sales and profitability.

Type: Fact Sheet

Sponsor: Apex Supply Chain Technologies


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FEATURES


&pizza, Rotolo's, Pie Five with the whys behind Pi Day

&pizza, Rotolo's, Pie Five with the whys behind Pi Day

Pi Day is here and that means not only deals, fun and even a little something serious.

Sides being drawn on alternate menu-labeling plan passed by US House

Sides being drawn on alternate menu-labeling plan passed by US House

The U.S. House passage this week of the so-called "Common Sense Nutrition Disclosure Act" (H.R. 772) is either an attempt to water down previous menu-labeling measures set to take effect in May, or a break for restaurant operators, depending on your position in the foodservice industry.

Millennials: 'Give us big discounts, cut the small talk'

Millennials: 'Give us big discounts, cut the small talk'

One of the more eye-opening sessions at this Fast Casual Executive Summit in Nashville this month was a quick, question-filled hour-long chat with a varied panel of millennials about what gets their restaurant business and what does not.

CEOs of Wing Zone, Focus Brands, Captain D's, Backyard Burgers, Koti Pizza predict industry changes, trends

CEOs of Wing Zone, Focus Brands, Captain D's, Backyard Burgers, Koti Pizza predict industry changes, trends

This year's Fast Casual Executive Summit wrapped up Tuesday night with insights from some of the industry's most successful CEOs.

A lesson for pizza operators: How to reap ROI aplenty from wild ideas with good intentions

A lesson for pizza operators: How to reap ROI aplenty from wild ideas with good intentions

by Jon Olinto, Co-founder, B. Good My best friend, Anthony, and I started B.Good 13 years ago with the dream that we could help improve communities by making and serving fresh, wholesome food.

In pictures: Global restaurant execs in London: Part 1

In pictures: Global restaurant execs in London: Part 1

Executives from 17 countries gathered in London for the 2017 Restaurant Franchising & Innovation Summit — Europe last week. The event, produced by Networld Media Group, provided the opportunity for more than 100 restaurant leaders to share advice, success stories and discuss how they moved on from failure.

Cowboy Chicken, Elevation Burger execs: Pay supply chain due respect or pay consequences

Cowboy Chicken, Elevation Burger execs: Pay supply chain due respect or pay consequences

In a world, where customers are demanding that restaurants use ethically produced, sustainable and healthful ingredients, supply chain management has grown in its importance. Here, two successful brands discuss how they learned to pay adequate respect to this side of their operations.

Are you accounting for those holiday gift cards correctly?

Are you accounting for those holiday gift cards correctly?

For many restaurants, the holiday season bustles with promotions, parties and gift card sales. But amid the season's cheer, restaurants must account for these gift cards properly.

3 steps to better restaurant food safety

3 steps to better restaurant food safety

The focus on food safety throughout the nation's food supply chain is at all-time high. Between consumer health issues brought about by the ingestion of unsafe products, and the outbreak of diseases that impact the food supply, it's imperative that operators continue to focus on protecting the lives and health of their guests.

3 ways to navigate employee-scheduling reform

3 ways to navigate employee-scheduling reform

If you’re asking yourself how your industry, company and operators can get ahead of scheduling reforms, consider the following steps.

Part 2: The pain and the glory of getting REAL

Part 2: The pain and the glory of getting REAL

Restaurateurs who seek REAL certification say it’s a tough and sometimes painful process. But they are quick to add that it can end up paying off big for a restaurant brand.

Part 1: Why more restaurants are getting REAL

Part 1: Why more restaurants are getting REAL

Hundreds of restaurant brands have achieved REAL certification, but what are they getting out of it? Our two-part report begins with a look at research into the trends driving more healthful menus, sustainable sourcing and environmentally sound practices.

Yum! shareholders turn up the volume on demand for antibiotic-free meat

Yum! shareholders turn up the volume on demand for antibiotic-free meat

Two Yum! Brands shareholder groups step up the pressure on Yum! Brands to rapidly ban the use of the antibiotic-raised meats at all its brands' locations.

3 types of rewards to increase employee satisfaction

3 types of rewards to increase employee satisfaction

By Autumn Manning, CEO of YouEarnedIt A recent Restaurant Opportunities Centers study revealed that the lack of benefits and flexible days off is a pervasive problem for those who work in restaurants. These people are often in school, balancing a...

The case for sustainability: 4 considerations for restaurants

The case for sustainability: 4 considerations for restaurants

All too often businesses, including restaurants, take an incomplete view of what sustainability entails and the investment necessary to generate a strong ROI. Restaurant owners and operators are increasingly looking at sustainability as a value proposition – and rightfully so.

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Embracing sustainability best practices can be a great way to differentiate your restaurant. Look here for ideas to attract the growing number of consumers who prefer to spend their money with businesses that demonstrate social responsibility.

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