Video

LRS' new Table Tracker and survey tool

LRS' CEO Skip Cass discussed the company's Table Tracker tool, which he calls the "GPS for food runners." The system allows runners to be mindful of where their customers are sitting and how long it takes for food to reach them. Cass said it not only helps from a customer experience standpoint, but it also provides data that helps operators drive their business better. Additionally, LRS has a new survey tool that allows customers to take a survey on site on a tablet. The uptake rate is about 80 percent higher because of the tool's immediacy.  

June 11, 2013