Jeff Fromm spoke about marketing to Millennials at the recent Fast Casual Executive Summit in New Orleans. He cautioned brands to not take a blanket approach in defining the vast demographic; a 17 year old will have significantly different interests than a 30 year old working for your company, for example. One common theme for the group: They like peer affirmation. "It's not about your brand but about how your brand enables the consumer to share. And they tap into that and they get a lot of word of mouth and word of mouse and they don't have to pay for it," he said.
October 31, 2013